Receptionist (Call Centre)

4 weeks ago

City Of Joondalup, Australia NPAworldwide Full time
Overview

Receptionist (Call Centre) role at NPAworldwide. Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup. Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional environment for both patients and staff.

Job Details

This is a permanent, full-time position across 4 days per week (35.5 hours total). This role is for someone with solid call centre or phone-based sales experience looking to apply their strong customer service and selling skills in a stable, people-focused, medical environment.

Responsibilities
  • Welcoming patients and managing front-desk operations with warmth and professionalism
  • Handling calls and patient bookings
  • Providing information to patients regarding treatments and services
  • Supporting the team with daily administrative tasks
  • Assisting with patient follow-ups and scheduling
  • Using dental practice software and adapting to new systems as required
Qualifications
  • Previous call centre experience is a plus
  • Proven experience in the dental or healthcare industry is essential
  • Strong customer service skills
  • Proficient computer skills and the ability to learn new practice software
  • Sales experience or an understanding of patient conversion
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Openness to feedback, coaching, and ongoing mentorship
  • A growth mindset and eagerness to learn something new every day
  • Full working rights in Australia
Compensation
  • Salary Type: Annual Salary
  • Salary Min: A$57,387
  • Salary Max: A$62,940
  • Currency Type: AUD
Seniority
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industry
  • Staffing and Recruiting

#J-18808-Ljbffr

  • Call Centre Operator

    1 hour ago

    Council of the City of Sydney, Australia Manpower Australia Full time

    Job Title: Call Centre Operator Location: On-site, Regents Park, NSW Employment Type: Full-Time About the Role We are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking...

  • Medical Receptionist

    3 days ago

    Shire of Esperance, Australia Recherche Medical Centre Full time $59,100 - $66,000 per year

    Medical Receptionist - Esperance WAMulti-skilled Receptionist requiredRecherche Medical Centre is a leading healthcare facility dedicated to providing exceptional patient care and promoting overall well-being. Our team of experienced healthcare professionals are committed to delivering high-quality services in a compassionate and supportive environment. As...

  • Call Centre Representative

    3 weeks ago

    City of Marion, Australia Randstad Australia Full time

    OverviewRandstad Australia is seeking expressions of interest for a Call Centre Representative role with a company focused on delivering exceptional outcomes that exceed customers' expectations.Your roleWe have upcoming full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will...

  • Call Centre

    4 weeks ago

    City Of Brisbane, Cairns, Hobart, Australia Aged Care Resumes Full time

    ClassificationsubClassification: Customer Service - Call Centre Customer Service - Call Centre classification: Call Centre & Customer Service (Call Centre & Customer Service)subClassification: Management & Support Management & Support classification: Call Centre & Customer Service (Call Centre & Customer Service)subClassification: Customer Service - Customer...

  • Casual Call Centre Mentor

    3 weeks ago

    City of Greater Geelong, Australia Deakin University Full time

    Apply now Job no: 576732Work type: CasualLocation: Geelong - City, Melbourne - BurwoodCategories: Administration, Student ServicesDeakin University – Student ServicesPosition title: Casual Call Centre MentorCommences: October 2025Contract type/hours: CasualLocation: Remote (with the exception of occasional in-person team and professional development...

  • Casual Call Centre Mentor

    3 weeks ago

    City of Greater Geelong, Australia Deakin University Full time

    Apply now Job no: 576732Work type: CasualLocation: Geelong - City, Melbourne - BurwoodCategories: Administration, Student ServicesDeakin University – Student ServicesPosition title: Casual Call Centre MentorCommences: October 2025Contract type/hours: CasualLocation: Remote (with the exception of occasional in-person team and professional development...

  • Medical Receptionist

    6 days ago

    Joondalup, Australia Edith Cowan University Full time

    The Edith Cowan University (ECU) Health Services are located on the university campus’ at Joondalup and Mount Lawley. These general practice clinics assist students and staff and the university community with their physical and psychosocial health care needs. This position requires shifts on TUESDAY AND FRIDAY, between the hours of 8.15am - 4.45pm. This...

  • Receptionist (known as All Star at PEAK)

    2 weeks ago

    City of Brisbane, Australia Peak Sports And Spine Centre Full time

    Overview Receptionist (All Star) at PEAK Sports and Spine Centre. PEAK Sports and Spine Centre was established in 2012 with the belief that life is about experiences. Our philosophy is to move individuals out of pain, through prevention, and into performance, so they can begin to think about what’s possible rather than impossible. Ultimately, we believe...

  • Medical Receptionist

    2 weeks ago

    Wollongong City Council, Australia Illawarra Sleep Medicine Centre Full time

    OverviewIllawarra Sleep Medicine Centre is seeking an experienced Medical Receptionist for a Full Time role within our growing team. Hours of work are Monday to Friday, 9am to 5pm.ResponsibilitiesWelcoming patients and confirming their detailsManaging telephone enquiries and taking messages as requiredScheduling patient appointments including sending...

  • Medical Senior Receptionist/Practice Manager

    3 weeks ago

    City of Cockburn, Australia at Full time

    Medical Senior Receptionist/Practice ManagerWe are seeking a professional, dedicated and experienced senior medical receptionist for our family practices located in Cockburn.Previous GP medical reception and management experience is essential. Experience with Best Practice software is essential.Part-time hours are available (to be discussed with the...