Call Centre Representative

4 weeks ago

City of Marion, Australia Randstad Australia Full time
Overview

Randstad Australia is seeking expressions of interest for a Call Centre Representative role with a company focused on delivering exceptional outcomes that exceed customers' expectations.

Your role

We have upcoming full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top-notch customer service skills when speaking to customers over the phone, to assist them with various enquiries. Every interaction will be a world-class customer experience because of you

Responsibilities
  • Answering customer queries via phone and email, always focusing on the customer's needs
  • Ensuring that customer requests are actioned efficiently and effectively
  • Administration and data entry
Qualifications
  • Customer service experience from any industry - retail, hospitality, fitness, aviation, finance, insurance, call centre
  • You will have the natural ability and desire to help others as well as building trusting relationships
  • Strong written and verbal communication skills
  • You thrive in busy environments
  • You're empathetic, compassionate & professional
Benefits
  • Close to home in the southern suburbs of Adelaide
  • Close to public transport and onsite parking available
  • In-depth training will be provided with ongoing coaching & support to develop your skill set
  • A vibrant, energetic workforce with lots of fun initiatives
  • Hybrid work model 2 days from home once trained
Next step

Does this sound like something you are interested in? Simply click 'APPLY' and attach a copy of your updated CV to Emily Bridgland - emily.bridgland@randstad.com.au

Please note, only shortlisted applicants will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Job details
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Customer Service
  • Industries: Computers and Electronics Manufacturing, IT Services and IT Consulting, and Telecommunications

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