Senior Operations Specialist

7 days ago

Brisbane, Queensland, Australia Exclaim IT Full time

Our state government client is looking for a Senior Operations Specialist to ensure the efficient and continuous delivery of services to the Queensland public. This role requires a proactive approach to managing complex technical issues, delivering high-performance systems, and ensuring the seamless delivery of services in a 24/7 telecommunications environment.

Key Responsibilities

  1. Oversee, monitor and support all aspects of the department's technical infrastructure including servers (both virtual and physical), networks and ICT security providing 2nd and 3rd level support as required.
  2. Providing guidance and support to teammates in the effective improvement of services, including the identification of dependencies, incidents and constraints, technology and process improvements.
  3. Ensure ongoing service delivery to the department's users by prioritising team workflow and managing more complex and/or escalated issues.
  4. Manage and monitor systems and infrastructure to ensure high performance and availability.
  5. Analyse data and statistics for business report development and providing recommendations for continual improvement to service delivery such as availability, technical performance and capacity planning.
  6. Ensure ICT components and technical support are available to meet the department's business needs by establishing and maintaining relationships with internal stakeholders and external suppliers, negotiating supply issues with vendors and escalating any performance issues in service level agreements with management.
  7. Creating and maintenance of technical documentation as required.
  8. After hours work may be required for tasks like: Server OS Patching.
  9. Provide support for Microsoft Azure and O365 products.
  10. Strong Azure Cloud knowledge (Deployment and Management).
  11. Microsoft Server administration (MCSE would be desirable).
  12. Practical knowledge of (Microsoft SCCM/Intune and SharePoint).
  13. Practical understanding of LAN, DHCP and DNS Network.
  14. ITIL Service Management.

Please note that a National Police Check might be required as part of pre-employment screening.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Government Relations Services

#J-18808-Ljbffr

  • Senior Business Operations Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeOperations Full time $120,000 - $140,000

    We are seeking a highly skilled professional to fill the role of Senior Business Operations Specialist. This position is ideal for someone who thrives in fast-paced environments, possesses exceptional judgement and communication skills, and has experience managing complex situations with confidence.The Senior Business Operations Specialist will be...

  • Senior Technical Operations Specialist

    6 days ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $145,000

    Senior Technical Operations SpecialistWe are seeking a skilled Senior Technical Operations Specialist to drive impactful enhancements and ensure the health, currency, and stability of systems.This role involves providing technical guidance and expertise to stakeholders, coordinating upgrades, and executing changes and maintenance to the system as required....

  • Senior Operations Specialist

    1 week ago

    Brisbane, Queensland, Australia Exclaim It Full time

    Our state government client is looking for a Senior Operations Specialist to ensure the efficient and continuous delivery of services to the Queensland public.This role requires a proactive approach to managing complex technical issues, delivering high-performance systems, and ensuring the seamless delivery of services in a 24/7 telecommunications...

  • Senior Operations Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Our state government client is looking for a Senior Operations Specialist to ensure the efficient and continuous delivery of services to the Queensland public. This role requires a proactive approach to managing complex technical issues, delivering high-performance systems, and ensuring the seamless delivery of services in a 24/7 telecommunications...

  • Senior Receptionist

    2 weeks ago

    Brisbane, Queensland, Australia Paddington Dermatology Specialist Clinic Full time $60,000 - $80,000 per year

    Our Dermatology ClinicJoin a highly skilled and experienced dermatology practice close to the CBD, dedicated to providing excellent patient care and delivering the utmost standard of service. Our Practice is seeking a permanent part-time experienced senior receptionist to join our team 3 days a week.Duties and responsibilities include:Welcoming patients into...

  • Senior Operations Planner

    3 days ago

    Brisbane, Queensland, Australia beBeeOperations Full time $139,120 - $163,872

    Job Title: Senior Operations PlannerAbout the Role:We are seeking a highly skilled and experienced Senior Operations Planner to lead our specialist systems team. This is a complex role that involves leading and guiding a team, developing formal program and project artefacts, reviewing and endorsing project management tool configurations, and maintaining...

  • Senior Theatre Operations Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeSeniority Full time $77,659 - $107,083

    Job Title: Senior Theatre Operations SpecialistThis role requires a highly skilled professional to manage patient support services, staff management, and training delivery.Key qualifications include experience in staff management, operational planning, and effective communication.Responsibilities:Lead the management of cleaning and patient assistance...

  • Senior Operational Lawyer

    5 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $180,000 - $200,000

    Job OverviewCrime and Intelligence Legal Services is seeking experienced senior lawyers with a passion to make a difference. In this leadership position, you will work in a dynamic environment with interesting operational work and involve the implementation of new powers. The role supports frontline teams to enhance community safety. You will provide legal...

  • Occupational Therapist

    2 weeks ago

    Brisbane, Queensland, Australia Senior Helpers Full time $64,208 - $118,729 per year

    *** Join Our Team at Senior Helpers FNQ as an Occupational Therapist *** FLY IN FLY OUT -Are you an Occupational Therapist passionate about making a difference in people's lives? Senior Helpers FNQ Cairns is looking for an enthusiastic, compassionate, and dedicated individual to join our supportive team. Are you looking for a change of place in your job?...

  • Weighbridge Operator

    4 days ago

    Brisbane, Queensland, Australia Senior Leadership Full time

    **About the role**:Reporting to the Branch Manager, as a Weighbridge Operator for our Wacol site, you will showcase your exceptional customer service and computer skills into play. Your primary role will be to serve customers, process details, weigh trucks and vehicles. You will also ensure that you accurately weigh in scrap, process receipt documentation...