Senior Receptionist

6 days ago

Brisbane, Queensland, Australia Paddington Dermatology Specialist Clinic Full time $60,000 - $80,000 per year

Our Dermatology Clinic

Join a highly skilled and experienced dermatology practice close to the CBD, dedicated to providing excellent patient care and delivering the utmost standard of service. Our Practice is seeking a permanent part-time experienced senior receptionist to join our team 3 days a week.

Duties and responsibilities include:

  • Welcoming patients into the practice and on the phone with a high level of professionalism
  • Scheduling and managing patient appointments
  • Handling patient queries and providing information about the clinic's services
  • Maintaining accurate and up-to-date confidential patient records
  • Assisting with the preparation of patient files and medical documentation, prior to and following patient appointments
  • Processing payments, managing inventory and performing general administrative duties
  • Ensuring the reception area and waiting room are well-organised and maintained
  • Liaising with other practices - including organising other specialist appointments

What we're looking for:

  • A friendly, professional and caring disposition, with a commitment to providing an excellent patient experience
  • Previous experience as a specialist medical receptionist (at least 2 years)
  • Strong communication and interpersonal skills, with the ability to interact with patients, clinicians and staff members effectively
  • Excellent organisational and time management skills, with the ability to multitask and prioritise duties
  • Proficiency in using medical practice management software and office equipment
  • Proficiency in Genie (preferred), and experience with Medicare billing systems
  • Familiarity with relevant medical terminology and an understanding of healthcare processes and procedures
  • Proficiency in Word, Excel, and Outlook preferred

What we offer

This is a friendly, considerate and caring working environment where skills and initiative are recognized and valued.  The Practice encourages education that supports the role.

If you feel you meet the above criteria you are strongly encouraged to apply for this role.

To apply please supply:

  • Cover letter
  • Resume

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