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Senior Account Manager, Mid-Market Sales, Google Customer Solutions
4 weeks ago
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info_outline X At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
- Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promotion.
- Experience in launching and managing paid digital advertising campaigns, in Google Ads and other digital marketing platforms.
- Experience in managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
- Experience working with channel sales, advertisers, agencies, or clients.
- Ability to manage and prioritize a portfolio in an advertising or media business context, and achieve goals to drive growth.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities- Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators, translating them into campaign strategies.
- Drive campaign results, quantify business impact, demonstrate value to customers, and maintain account hygiene.
- Build data-driven solutions to maximize customer value through Google's advertising products, manage objections, and achieve business growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering results aligned with customer objectives.
- Monitor performance data to extract key insights, identify and cultivate promotional opportunities, and drive future customer growth and pipeline development.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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