Senior Retail Underwriter

A new transformational adventure awaits you…

How does 5 weeks' leave per year, an impactful career you'll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich, a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia's leading digital insurer. So, if you want to be part of a values-led global organisation, where real growth and transformation are happening, along with our track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet… read on

Let's create a brighter future together, let's make a difference.

It's important to know what you do matters. At Zurich, we don't just cover, we care.

We have a great opportunity to join our Retail Life Insurance team as a Senior Underwriter.

This is a full-time role, but we are also open to the role being part-time. The role can also be based in Adelaide, Perth, Melbourne, or North Sydney.

You will develop and maintain relationships with our key advisers, together with effective management of a designated adviser panel. Collaborating with a range of stakeholders, you will provide technical advice and support, ensuring that underwriting standards and service level agreements are applied to all cases received, applications, and pre-assessments.

Join us on our journey as we continue to evolve our Retail Life Insurance offering to meet the needs of our customers.

Important to your success - Unlock your potential

• Strong experience in underwriting individual term life, income protection, TPD, and trauma insurance with high-level individual underwriting authorities.
• Demonstrated ability to adapt to new technologies and processes, ensuring seamless integration and continuous improvement within dynamic environments.
• Customer-focused mindset with a solutions-driven approach.
• Completion of medical terminology course.
• ANZIIF and ALUCA CPLI certifications are strongly desired.
• Excellent communication and stakeholder management skills.

Belong. Zurich is here to support you

There are many reasons why Zurich is a great place to be and the right choice for you, but here are just a few:

• 5 weeks' leave per year for permanent staff through our Z leave initiative, as well as 15 days' personal/carer's leave (empowering our people to manage their own wellbeing), plus access to Family Care (parental leave).
• Hybrid working arrangement - office 3 days and WFH 2 days per week for full-time employees.
• Access programs to stay healthy and feel healthier, along with a AUD$500 wellbeing payment per year, a AUD$295 new starter e-voucher for your WFH setup (flex work - hybrid working), and other benefits through our Shine portal.
• Grow and thrive in your career with award-winning training programs. We support and encourage your development because our strength is our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our Green Star-rated offices (when in the office) and dress for your day.
• We plant a tree for every new employee.
• Recognition through various awards and memberships such as WGEA, Family Inclusive Workplace, Gold AWEI employer, Pride in Diversity, and more.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.