Property Claims Officer

3 weeks ago


Brisbane, Queensland, Australia Linktal Full time

1 week ago Be among the first 25 applicants

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This range is provided by Linktal Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$80,000.00/yr - A$95,000.00/yr

Direct message the job poster from Linktal Recruitment

A well-established and growing insurance brokerage, located on Bundall in the Gold Coast, is seeking a dedicated and detail-oriented Property Claims Officer to join their dynamic team. In this client-facing role, you will manage property insurance claims from end to end, ensuring smooth communication and efficient resolution for both residential and commercial clients.

Key Responsibilities

  • Manage a portfolio of residential and commercial property claims, from lodgement through to resolution.
  • Assess claim validity by reviewing policy wording, coverage, and claim documentation.
  • Liaise with insurers, loss adjusters, builders, and restoration contractors to facilitate timely repairs and settlements.
  • Provide regular updates and empathetic support to clients throughout the claims lifecycle.
  • Negotiate liability, settlement terms, and recoveries where applicable.
  • Maintain accurate records in the claims management system and ensure compliance with internal procedures and regulatory requirements.
  • Escalate complex or high-value claims to senior management as needed.
  • Contribute to continuous improvement of claims handling processes.

Skills & Experience Required

  • 2+ years' experience in general insurance claims, ideally in property, home, or strata.
  • Strong knowledge of insurance policies, liability principles, and recoveries.
  • Exceptional communication and negotiation skills.
  • High attention to detail and the ability to manage competing priorities.

How to Apply

Please reach out me to attaching your resume outlining your experience in property claims to Daniel.Kee@Linktal.com.au for a confidential chat

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service
  • IndustriesInsurance

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