Senior Communications Officer

Overview

Location: Sydney CBD
Employment Type: Temporary full-time (3-year contract)
Salary: Clerk Grade 7/8 $113,574 to $125,720 per annum.

The Senior Communications Officer has a key role in planning and delivering NSW Civil and Administrative Tribunal (NCAT) communications activities across a range of channels and audiences. The role works in close collaboration with different business areas within the Department of Communities and Justice.

What You'll Do

• Reporting to the Communications Manager, you will play a key role in producing and managing online content for NCAT's website, staff intranet, and social media platforms.
• You will also support internal communications and lead projects that contribute to NCAT's strategic objectives and service delivery to government and other stakeholders.

Key Responsibilities

• Develop and maintain engaging, accessible content for NCAT's website and staff intranet.
• Coordinate NCAT's social media accounts and web portals, ensuring compliance with Departmental standards.
• Contribute to communication strategies and initiatives that promote employee engagement and reinforce NCAT's values and culture.
• Lead and support communication projects and programs, ensuring timely delivery and high-quality outcomes.
• Maintain effective records and information systems, including supporting database management and reporting.
• Collaborate with internal stakeholders to ensure consistent messaging and alignment with NCAT's strategic goals.

What We're Looking For

• Exceptional written and verbal communication skills, with a keen eye for detail.
• Experience and relevant skills in developing creative and engaging online content, through social media, websites, apps etc.
• Ability to implement communication strategies and activities for a variety of traditional and digital channels to support business operations and service delivery teams.
• Experience building and maintaining strong working relationships with diverse stakeholders and providing trusted communications advice and guidance.
• Demonstrated understanding of internal and external communication in a large organisation or government sector.
• Tertiary qualification in communications and/or equivalent experience in communications.

Applications and Requirements

Download the Role Description. To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

How to Apply

Ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages). Your cover letter must address the following: This role involves producing communications in a Tribunal environment for audiences ranging from legal professionals to members of the public. Can you give an example of when you adjusted your communication style to balance formality with accessibility?

Applications close 29 September 2025 at 11:59pm.

Contact and Additional Information

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Catherine Willis on (02) 9307 6809 or Catherine.Willis@ncat.nsw.gov.au. If you have questions about the application process or would like to request a recruitment adjustment, please call or email the recruiter. Visit the DCJ website for Recruitment adjustments and Inclusion and Diversity information.

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with diverse skills and backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups. For more on DCJ's inclusion and diversity efforts, visit the DCJ website.

A talent pool may be created for future ongoing and temporary roles and is valid for up to 18 months. For more information, visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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