Collections Specialist

4 weeks ago

Sydney, New South Wales, Australia KONE Full time
Overview

We are seeking a detail-oriented and experienced Collections Specialist to join our Finance team in Mascot, Sydney. The successful candidate will be responsible for evaluating the creditworthiness of potential clients, managing credit risk, and ensuring compliance with company policies and regulations.

What you will be doing
  • Conduct high volume collection calls to ensure timely payments and improve accounts receivable aging
  • Raise customer disputes in the Salesforce ticketing system
  • Identify and escalate accounts where needed
  • Monitor and track overdue accounts, ensuring accurate and timely follow-up to meet collections targets
  • Support the banking team by investigating and resolving unallocated cash and parked payments daily, including remittance requests for allocation
  • Communicate with internal stakeholders on corrective actions impacting collections and account management
  • Ability to meet KPI targets
  • Customer account reconciliations
What we are looking for
  • 3+ years' experience in a similar role
  • Experience with high volume collections
  • Enthusiastic and motivated team player focused on growth and a constructive culture
  • Ability to work in a fast paced, commercial environment
  • Prior experience in using SAP (preferred) and intermediate MS Excel
  • Excellent time management skills
What we offer
  • Career progression opportunities within a global organisation
  • Range of benefits that engage and motivate our employees and help us make KONE a great place to work
  • Comprehensive learning and development programs covering a wide range of professional skills
Notes

Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. This role is being sourced directly by KONE. We respectfully request no agency approaches.

At KONE, we are focused on creating an innovative and collaborative working culture. Employee engagement is a key focus area, and we encourage participation and sharing of information and ideas. Sustainability is an integral part of our culture. We follow ethical business practices and strive to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. We offer experiences and opportunities to help you achieve your career and personal goals and live a healthy and balanced life.

Read more on www.kone.com/careers

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Accounting/Auditing and Finance
  • Industries: Industrial Machinery Manufacturing

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