Client Services Officer

Overview

Join to apply for the Client Services Officer role at Centrecare.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Child and Parent Centre – Gosnells

The Child and Parent Centre – Gosnells is managed by Centrecare in partnership with Gosnells Primary School. The centre is located at Gosnells Primary School and is a vibrant, happy hub for families with children 0 to 8 years living in the community to meet specific needs, programs and services that support families and help children develop and learn during their early years.

The Role

Working in a small team, you will be the first point of contact for enquiries and attend to the general administrative duties of the Child and Parent Centre whilst providing support to the coordinator and other staff. We require someone with strong administrative skills who can easily engage with the community the moment they walk through the door.

Responsibilities

• Managing multiple calendars for appointment bookings
• Answering calls promptly and in a courteous manner
• In this busy and fast paced environment, you need to be able to handle multiple queries and follow procedures and policies as outlined.
• Attend to general enquiries and provide assistance where possible.

About You

• Diploma or Cert IV in Business or Business Administration or other relevant fields.
• Demonstrated experience responding to clients as the first point of contact within an organisation.
• Ability to oversee the day-to-day operation of an office and associated equipment and supplies.
• Excellent computer skills to include data entry.
• Ability to work as part of a team and independently.
• WA Driver's Licence
• National Police Certificate

Benefits

• Excellent salary packaging options of up to $15,900, increases your take home pay
• Annual leave loading at 17.5%
• Extra 5 days leave per year pro rata
• Access to corporate health cover provided for by Bupa and Medibank Private
• Professional development and training
• Insurance cover to and from work
• Access to confidential Employee Assistance Program

How To Apply

Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.

Position Closes: 19th September 2025

Shortlisting will commence upon receipt of applications. Centrecare reserves the right to close the position early if needed.

Should you have any queries, please contact Human Resources on

At Centrecare

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Individual and Family Services

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