Disabilities Service Officer

**Greener Grass**

**Disabilities Services Officer**

**About Client**:
Charles Disabilities Services, located at Gosnells WA, is a renowned disability care support provider registered under the National Disability Insurance Scheme (NDIS). With a wealth of expertise spanning over two decades in the disability sector and mental health support, we are committed to delivering exceptional services. Their comprehensive range of personal care assistance services caters to individuals with disabilities, ensuring their needs are met with compassion and professionalism.

**Looking for**:
We are seeking a passionate and dedicated Disabilities Services Officer to join our team. The Disabilities Services Officer will play a crucial role in ensuring the effective and efficient delivery of our services to individuals with disabilities. This role involves working closely with clients, families, and support teams to coordinate and implement personalized support plans.

**Roles & Responsibilities**:

- Ensuring effective and efficient delivery of services by coordinating support plans, schedules, and resources, while maintaining a client-focused approach.
- Regularly monitor and evaluate the quality of services provided, identifying areas for improvement and making necessary adjustments to ensure the ongoing effectiveness of support plans.
- Assessing individual client needs and developing tailored educational, training, and support programs.
- Conducting in-depth interviews to comprehensively understand and evaluate the nature and extent of clients' difficulties.
- Act as a liaison between clients, their families, support teams, and external stakeholders to facilitate clear and effective communication, addressing concerns and maintaining positive relationships.
- Collaborating with community groups, welfare agencies, government bodies, and private businesses to address community issues. Actively promoting awareness of community resources and services.
- Evaluating community needs and available resources across various domains like health, welfare, housing, employment, and training.
- Referring clients to relevant agencies or organizations capable of offering additional assistance and support.
- Providing essential support to families and delivering education and care for children and disabled individuals in diverse settings.
- Assisting people in resolving social, emotional, and financial problems to support their overall development.
- Maintain accurate and up-to-date documentation of client interactions, support plans, and service delivery activities to ensure compliance with organizational and regulatory standards.
- Drafting funding proposals and resource requests, as well as compiling reports for government entities and external organizations.
- Provide guidance and support to service delivery staff, offering assistance in complex cases and promoting a supportive work environment that values professional growth.
- Proactively identify opportunities for improvement in service delivery processes, suggest and implement enhancements, and contribute to the overall enhancement of the organization's ability to meet the diverse needs of clients with disabilities.

**Skills & Attributes: -**
- Bachelor's degree, Advance Diploma, or Diploma in a relevant field or equivalent work experience.
- Minimum of 2 years’ experience in disability services or a related field is highly desirable.
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a team environment.
- Excellent organizational and time management skills.
- Understanding of person-centered approaches to service delivery.
- Flexibility and adaptability to respond to changing client needs and organizational priorities.
- Cultural competency and sensitivity to work effectively with clients from diverse backgrounds and experiences.

**Job Type & Salary: -**
- This is a full-time permanent job.
- The base salary will be AUD 75,000- AUD 80,000 plus superannuation.

**Working Hours: -**
- Availability to work during evenings, weekends, and holidays as required.

We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are a talented and dedicated chef looking for your next challenge, we want to hear from you.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Disabilities Services Officer: 2 years (preferred)

Work Location: In person