Client Services Executive

15 hours ago

City Of Gosnells, Australia Acu-Tech Piping Systems Full time

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Acu-Tech Piping Systems

People and Culture | End-to-End Recruitment, Employee Engagement, Talent Management

Acu-Tech is seeking a highly motivated Client Service Executive to join our team in Maddington, WA. A company that's trusted across Australia for delivering high-quality pipeline solutions — and grow with us as we expand our reach and impact.

The primary purpose of this position is to provide high-level of customer service to our clients by maintaining and nurturing our relationship with them and support our Sales Team.

What we offer:

  • Competitive salary + performance-based incentives
  • Opportunity to contribute to cutting-edge projects and innovative solutions
  • A supportive team culture that values innovation and collaboration
  • Employee Assist Programs
  • The chance to make your mark, high-impact role

Key tasks and responsibilities:

  • Support customers with confidence by providing timely and accurate product and technical information, ensuring quick and effective issue resolution.
  • Communicate clearly on pricing, credit options and terms aligned with company policies and customer profiles.
  • Ensure smooth transactions of sales orders and quotes accurately and efficiently.
  • Educate and Empower Customers: Help customers understand product features, benefits, and terminology to improve satisfaction and support informed decisions.
  • Maintain a professional presence as you represent the company with a positive, professional attitude in all interactions with customers and vendors.
  • Coordinate with vendors to share accurate shipping and delivery updates with customers.
  • Address and resolve product or service concerns by identifying the cause and delivering prompt, thoughtful solutions.
  • Proactively conduct telemarketing and follow-up activities to strengthen relationships and identify new opportunities.
  • Reach out to customers post-purchase to gather feedback and ensure satisfaction.
  • Identify gaps in customer needs and suggest solutions or improvements to the team.
  • Maintain detailed and up-to-date customer profiles in the company database.
  • Prepare reports using collected data to support product and service enhancements.

To be considered you must meet the following criteria:

  • At least 2-3 years of experience in a civil-related, industrial, or technical product sales
  • CRM experience; Sales/Customer Service short courses (advantageous).
  • Exonet experience is favourable but not essential.
  • High attention, accuracy and excellent organization and time management skills
  • Excellent communication and interpersonal skills
  • Initiative-taking and a positive 'can do' attitude

If this sounds like a good fit and is in your area of expertise, then we would like to hear from you.

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales, Customer Service, and Engineering
  • IndustriesMining and Civil Engineering

Referrals increase your chances of interviewing at Acu-Tech Piping Systems by 2x

Get notified about new Client Services Executive jobs in Maddington, Western Australia, Australia.

Canning Vale, Western Australia, Australia 2 weeks ago

Canning Vale, Western Australia, Australia 6 days ago

Joondalup, Western Australia, Australia 1 week ago

North Perth, Western Australia, Australia 1 day ago

Canning Vale, Western Australia, Australia 1 day ago

Welshpool, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia A$35.00-A$ weeks ago

Perth, Western Australia, Australia 1 month ago

Client Relationship Manager – Health and Benefits

Perth, Western Australia, Australia 8 hours ago

Forrestfield, Western Australia, Australia 7 hours ago

Customer Contact Centre Support Officer (Affirmative Measures)

Perth, Western Australia, Australia A$92,817.00-A$98, week ago

Perth, Western Australia, Australia 1 week ago

North Perth, Western Australia, Australia 1 day ago

Entry Level Customer Experience Representive

Perth, Western Australia, Australia 15 hours ago

Welshpool, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 3 weeks ago

Woodvale, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 week ago

Client Care Representative | Clinical Administration | Nedlands - Wed-Fri

Nedlands, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 5 days ago

Perth, Western Australia, Australia 3 weeks ago

Joondalup, Western Australia, Australia 1 week ago

Joondalup, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 1 week ago

Belmont, Western Australia, Australia 2 weeks ago

Beckenham, Western Australia, Australia 2 weeks ago

Belmont, Western Australia, Australia 2 weeks ago

Morley, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 3 weeks ago

Osborne Park, Western Australia, Australia 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Client Services Executive

    24 hours ago

    Gosnells, Australia Acu-Tech Piping Systems Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Acu-Tech Piping SystemsPeople and Culture | End-to-End Recruitment, Employee Engagement, Talent ManagementAcu-Tech is seeking a highly motivated Client Service Executive to join our team in Maddington, WA. A company...

  • Client Services Officer

    4 days ago

    City Of Gosnells, Australia Centrecare Full time

    OverviewJoin to apply for the Client Services Officer role at Centrecare.About CentrecareCentrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West...

  • Client Executive

    3 weeks ago

    City of Parramatta Council, Australia Aon Hewitt Full time

    Client Executive - EntertainmentExcellent career progression opportunities for someone looking to propel their career in insurance by servicing clientsHybrid role, work from home and our new Parramatta officeTight knit and collaborative team environmentAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich...

  • Client Services Officer

    4 days ago

    Gosnells, Australia Centrecare Full time

    OverviewJoin to apply for the Client Services Officer role at Centrecare.About CentrecareCentrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West...

  • Senior Client Executive

    3 weeks ago

    City of Parramatta Council, Australia Aon Full time

    Aon Parramatta, New South Wales, Australia2 days ago Be among the first 25 applicantsOpen on locations. Work from Parramatta in Sydney, Brisbane or Melbourne.Come and join our specialist Entertainment practice during our exciting time of growth and expansion. Can you bring commercial insurance experience using binders for public liability, event cancellation...

  • Senior Client Executive

    6 days ago

    District of Belconnen, Australia NetApp, Inc. Full time $90,000 - $120,000 per year

    Job Summary We are looking for an experienced, connected and energetic Senior Client Executive to join our growing Defence and Intelligence team. The successful candidate will be focused on nurturing and growing business within NetApp's defence portfolio. As the territory's Client Executive, you will be customer obsessed and work closely with the...

  • Client Services Officer

    6 days ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...

  • Client Services Officer

    9 hours ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...

  • High Salary Client Executive

    3 weeks ago

    City of Parramatta Council, Australia Aon Hewitt Full time

    Client Executive - Entertainment- Excellent career progression opportunities for someone looking to propel their career in insurance by servicing clients- Hybrid role, work from home and our new Parramatta office- Tight knit and collaborative team environmentAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and...

  • Anz Chief Commercial Officer

    3 days ago

    City Of Parramatta Council, Australia Page Executive Full time

    Overview Lead national sales growth in a fast-scaling food importer Drive commercial strategy across retail, food service, and brand About Our Client Our client is a market-leading Asian food import and distribution business with a turnover of $300-$400 million and is seeking a commercially driven Chief Commercial Officer to accelerate revenue growth,...