Procurement Specialist

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Join to apply for the Procurement Specialist role at Australian Financial Complaints Authority

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Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Company Description

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Job Description

We're on the lookout for an enthusiastic Procurement Specialist to join our growing team and make a real impact. In this role, you'll play a key part in supporting end-to-end procurement activities—from sourcing and supplier selection to contract negotiation and vendor management. Working closely with our Senior Procurement Manager, you'll help ensure compliance, drive value, and contribute to the success of a purpose-led organisation.

This is a fantastic opportunity for someone early in their corporate services procurement journey who's eager to grow, learn, and thrive in a collaborative and forward-thinking environment.

Typically, In This Role You Will

• Support the procurement team in complex sourcing and selecting suppliers for goods and services, leading low- medium complexity sourcing and participating in supplier evaluations and selection processes
• Support negotiations and resolution of complex and/or sensitive vendor issues, working with various stakeholders to enable AFCA to address risk while maximizing opportunities
• Develop and maintain positive relationships with key suppliers and stakeholders, including performing regular reviews of supplier contracts for the provision of goods and services to AFCA ensuring that they are sound, provide value for money and meet AFCA's immediate and medium-term needs
• Provide advice and support to staff undertaking non-complex procurement and contract management activities to ensure AFCA achieves the best possible organizational outcomes
• Partner with stakeholders to develop strategies to maximize opportunities, working collaboratively with cross-functional teams to identify procurement requirements and develop sourcing strategies
• Conduct market research to stay current on industry trends and identify new opportunities for cost savings while monitoring supplier performance, identifying areas for improvement, and developing improvement plans
• Develop and implement strategies to build organizational capability in procurement, including managing organizational demand and influencing stakeholders
• Maintain and update contract and procurement records and ensure compliance with procurement policies, procedures, and regulations
  
  

Qualifications

To be successful in this role, you will need:

• Entry experience in a similar procurement and/or contract management role(s).
• Understanding and ability to describe basic procurement methods and strategies
• Demonstrated ability to interpret contracts.
• Thrives on building strong stakeholder relationships and communicating with clarity and confidence.
• Experience (preferred) in developing procurement strategies, governance, reporting, and measurement
• Demonstrated experience in successfully delivering end-to-end procurements and a foundational understanding and familiarity
• Strong analytical skills and attention to detail and accuracy
• Excellent interpersonal skills and a willingness to learn
• Formal qualifications in purchasing, commerce/business and supply or logistics is desireable
  
  

Additional Information

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Silver AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
  
  

To apply

If you're passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don't meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionOther

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