Planning & Scheduling Team Leader

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Be a Leader in a fast-paced, high-performing team. Perth Region Field Services are looking for an experienced and enthusiastic Scheduling Team Leader to join our Service Delivery team. Based in Canning Vale, this is a full-time employment opportunity where you will provide leadership and support to the scheduling team to ensure we maintain a high level of service for our customers through optimised planning, coordination, and dispatch of work. In this fast-paced environment, you will play a critical role in providing hands-on support and leadership to your high-performing team of schedulers. Your team is responsible for balancing a high level of calls from internal and external stakeholders alongside delivering high-quality outcomes for our customers.

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life – everyday, millions of Western Australians rely on us to deliver and manage water across our state. If you're driven to make a meaningful contribution, you've come to the right place.

• Lead the daily operations of the Scheduling Team to schedule customer-driven work based on resource skills and availability, and meet performance KPIs.
• Update, create and implement new workflows and processes for the Scheduling Team to optimise the delivery of our services.
• Lead, mentor and support the schedulers to foster a high-performing team delivering exceptional customer service and achieving their KPIs.
• Track and monitor scheduling performance against key performance indicators. Identify opportunities for improvement and implement strategies to enhance efficiency and effectiveness.
• Actively engage and communicate on scheduling matters with key stakeholders across the business in a timely and solutions-focused manner.

Having previous experience in scheduling and developing scheduling tools and systems in a customer-focused environment will be fundamental to this role. If you do not have Frontline Management certification, we can support you to be certified. We also offer training in SAP and Maximo management systems. You will be able to demonstrate experience in leading a team to meet best service delivery outcomes for clients and in mentoring and developing workers to achieve high standards.

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, up to 16% (12% standard employer contribution plus 2% employer co-contribution matching your 2% contribution)
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days

Please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role. Applications close Tuesday 16 September 2025. As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

We reserve the right to withdraw this advertisement prior to the closing date. Our Commitment To a Diverse And Inclusive Workplace: Diversity and inclusion are essential to building a thriving workforce that reflects our customers and community. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ communities and people from culturally and linguistically diverse backgrounds. We are committed to ensuring an accessible and inclusive work environment for people with disability to participate fully in all aspects of employment. Applicants requiring adjustments or alternative communication methods in the recruitment process can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.