Accounts Receivable Officer

3 weeks ago


Sunshine Coast Regional District, Australia Novotel Hotels Full time
Overview

Accounts Receivable Officer (Finance Officer) role at Novotel Sunshine Coast Resort & Convention Centre. Join to apply for this position within the Accor group, a dynamic hospitality employer on the Sunshine Coast.

Company Description

Join Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre — a vibrant destination boasting over 370 rooms, a sparkling pool, lagoon adventures, and exceptional dining experiences. As part of the Accor Group, we pride ourselves on creating unforgettable moments and delivering service that goes above and beyond. Be part of a team shaping the future of hospitality on the Sunshine Coast.

Job Description

Step into a pivotal role managing Accounts Receivable and supporting financial operations across the resort. This position offers an excellent opportunity to apply your financial expertise in a dynamic environment, ensuring accurate and efficient financial processes.

In This Role, You'll
  • Process credit applications and promptly establish AR accounts with accuracy.
  • Maintain and update debtor records, verify creditor details and invoicing documentation.
  • Prepare and issue invoices for services, room rates, city ledger transfers, and monthly statements.
  • Manage daily payment processing and reconciliations, including cheques, credit card transactions, and ledger adjustments.
  • Respond to debtor inquiries, collaborating with internal teams and banks to resolve disputes and refunds.
  • Monitor overdue accounts and escalate unresolved issues to the Financial Controller.
  • Review and process commissions and travel agent payments, ensuring timely and accurate posting.
  • Assist with month-end and year-end financial closing activities, including reconciliations and journal entries related to receivables.
  • Prepare regular reports on outstanding debts, aging analyses, and credit reviews for management.
  • Collaborate with sales, front desk, and reservation teams to ensure billing accuracy and promptly resolve discrepancies.
  • Assist with other ad hoc finance tasks as needed.
Qualifications

To succeed in this role, you'll need:

  • Tertiary qualification in Finance, Business, or related field preferred, or equivalent accounting/finance experience.
  • Previous hotel industry experience is an advantage.
  • Strong proficiency in financial and accounting procedures, including advanced Excel skills.
  • Exceptional attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
Additional Information

Why work for Accor? Accor is one of the largest global hospitality businesses, with over 5,400 hotels across 110+ countries; career development opportunities are extensive.

Benefits
  • Immediate access to global accommodation and F&B discounts
  • LearnYourWay with a modern training platform offering a constantly expanding database of free, industry-focused training.
  • Recognition of service anniversaries and Accor Tenure Milestones.
Diversity & Inclusion
  • We are an inclusive employer, and we aim to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment during the recruitment process, please let us know.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Accounting/Auditing and Finance
  • Industries: Hospitality

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