UX and CRO Strategist

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UX & CRO Strategy, Design & Research | A/B Series Testing — Optimising enterprise businesses digital experiences to success across international…

About Us

Conversion Kings is a pure Conversion Rate Optimisation Agency with an end-to-end team of Strategists, Data Analysts, Researchers, Designers & Developers who are dedicated to improving UX, website performance and increasing business profits for enterprise, SME clients and more.

Our business is all about people, we've been around since 2014 and have complete over 12,000 A/B tests and over 530 full scale CRO Programs.

Some partners we've worked with: Nespresso, Xero, Engie, nib, Cochlear, Michael Hill, UniSuper, Australian Red Cross and more.

About the Role

As a UX & Conversion Strategist, your main focus will be to build great relationships and use your experience, vision and strategic skills to analyse data, think up solutions, communicate, collaborate, influence and then execute A/B tests (and other outputs depending on your vision / goals) as you find a way achieve your clients' website performance goals.

We work in a variety of industries and no business is ever the same, therefore, a businesses website, channels of traffic, internal teams and users are always unique to them – it's our job to think about all of this critically, follow our tried-and-tested processes, understand what the real problems are and work cross-functionally to execute A/B tests and workstreams to move the needle and achieve success.

About You

• You'll be a good human
• You'll enjoy being part of a team but happy to work and direct your own days, workload and approaches – an autonomous team player
• You'll be an ambitious professional and passionate for what you do
• You'll enjoy websites and digital products and know what is bad, what is good and why
• You'll have some experience in an area like account management, UX, strategy, workshops, research, data analytics or project management – if this is you, this will lead you well and the role might be perfect for you
• You'll be a good and confident verbal communicator
• You'll be an equally good written communicator
• You'll be somebody who might not always have the answers, but can stay level-headed, won't tell white lies and will find a way
• You'll strive to do work you're proud of
• You'll be located around Brisbane (ideal) or based in Sydney, Melbourne, Adelaide or other key cities.

Key focus areas of the role

• Building client relationships
• Working with our CX team to guide the research phase with a keen view to forward planning
• Understanding and translating insights from research phases to develop Optimisation Plans
• Leading and executing the CRO Program for clients working with their team and our internal Data, CX, Design and Development teams

Some things you'll work on

• Defining problems and creating hypothesis based on existing data
• Writing test concepts
• Preparing beautiful and client-facing key documents (sheets, docs, slides)
• Prioritising backlogs
• Internal briefs
• Reports
• & more

Renumeration, benefits & work arrangements

• Package based on experience but comprised of salary (starting: $70K-$90K) and bonus
• 1 RDO (non-annual leave day off) each month
• Additional day off for your birthday (can be taken on the day, or another day around the date)
• Free coffee, drinks, food
• Hybrid or remote (if out of state)

Note. Must have the right to work in Australia

We're recruiting due to growth and this is a great time to join the team, we love what we do and are looking for somebody can join us on this journey. If this role sounds like a good fit, then we'd love to hear from you

Thank you,

CK

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development and Sales
• IndustriesAdvertising Services

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