New Home Consultant

2 days ago


Brisbane, Queensland, Australia Buscojobs Full time
  • New Home Consultant Labrador jobs in Queensland
Archerfield, Queensland Mygration Pty Ltd

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Location: rcherfield, QLD, 4108
Full-Time: Immediate startbr>Job Title: Customer Service Manager
Salary range: $76,515 - $78,000 depending on skill level and work experience + superannuation.
Job Closure date: 30 days

About the Role:
We are seeking an experienced and dynamic Customer Service Manager to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment. You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise. You will lead a team dedicated to providing exceptional service to a knowledgeable B2B clientele, requiring a blend of people leadership, process improvement, and a deep understanding of customer needs in a technical industry.

Key Duties & Responsibilities
Team Leadership & Development:

• Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.< r>
• Manage the full employee lifecycle for your team, including recruitment, onboarding, training, performance reviews, and professional development plans.< r>
• Provide daily direction, constructive feedback, and coaching to ensure your team is equipped to handle complex technical inquiries and provide accurate, expert advice.< r>Customer Service Strategy & Process Improvement:

• Develop, implement, and regularly review customer service policies, programs, and procedures to enhance the entire customer experience and ensure alignment with company goals.< r>
• Analyse key performance metrics to drive operational efficiency within the customer service centre, implementing solutions to improve call handling times, first-contact resolution, and overall service quality.< r>
• Liaise closely with the technical, sales, and warehouse teams to streamline workflows, resolve escalated issues, and ensure a seamless, unified response to customer expectations.< r>Technical Customer Relations & After-Sales Support:

• Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction, ensure the performance of supplied parts, and gather vital feedback.< r>
• Act as a key point of contact for escalated customer issues, utilising your problem-solving skills and technical understanding to achieve satisfactory resolutions and maintain strong relationships.< r>
• Work collaboratively with service agents and internal organisational units to identify trends in customer feedback, modifying and improving service offerings to better serve the market.< r>
Skills & Experience Required

• A minimum of 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.< r>
• Proven Bachelor Degree or Equivalent.< r>
• Proven experience in developing and implementing customer service procedures, SLAs, and performance metrics.< r>
• A demonstrated ability to lead, develop, and inspire a team in a fast-paced environment, with a strong focus on coaching and mentorship.< r>
• Exceptional communication and interpersonal skills, with the ability to build rapport with a trade-savvy clientele and liaise effectively with internal technical staff.< r>
• A proactive, problem-solving mindset with a strong focus on continuous improvement and customer satisfaction.< r>
• Solid administrative skills and proficiency with CRM systems and standard office software.< r>
How To Apply:
If you are a strategic leader passionate about driving customer excellence in a technical field, we would love to hear from you. Please click 'Apply Now' to submit your resume and a cover letter outlining your suitability for this role.
Please note that only shortlisted candidates will be contacted. All applications will be treated with the strictest confidentiality.

This advertiser has chosen not to accept applicants from your region.

0

Customer Service Reviewer Burdell QLD

Burdell, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

1

Customer Service Reviewer Sarina QLD

Sarina, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

2

Customer Service Reviewer Atherton QLD

Atherton, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

3

Customer Service Reviewer Cardwell QLD

Cardwell, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

4

Alligator Creek, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

5

Agnes Water, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

Be The First To Know

About the latest New home consultant labrador Jobsin Queensland

Set Email Alert:

Job title

Location

6

Customer Service Reviewer Mount Isa QLD

Mount Isa, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

7

Charters Towers, Queensland The Realise Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join our team
br>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.

This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand's leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients

This advertiser has chosen not to accept applicants from your region.

8

What Locations Can I Find These Jobs In?
  • Receive personalized job recommendations.
#J-18808-Ljbffr

  • Brisbane, Queensland, Australia LGI Homes Full time

    Join LGI Homes as a New Home Sales Consultant and play a key role in driving success at our Crystal Creek community in Spring Hill, TN. We're looking for passionate sales professionals who thrive on success, excel in customer service, and are motivated by working in a commission-based environment. If you're confident, coachable, and ready to make an impact,...

  • New Home Associate

    2 weeks ago


    Brisbane, Queensland, Australia Plantation Homes Full time

    At Plantation Homes, we believe building a new home should be exciting, inspiring and supported every step of the way.As a New Home Associate, you'll be the welcoming face of our Bridgeman Downs display centre, supporting our consultants with the technical details that help bring our customers dream home to life.What You'll Be Doing Welcome customers into...

  • Smart Home Consultant

    20 hours ago


    Brisbane, Queensland, Australia Adt Security Services Full time

    Company Overview:ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day.Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and...


  • Brisbane, Queensland, Australia Sunbird Home Care Full time

    Clinical Nurse Consultant / Continence Training Clinical Nurse Consultant / Continence Training1 day ago Be among the first 25 applicants Sunbird Home Care (www.sunbirdhomecare.com.au) supplies accredited team members to provide superior care in participants home or residence.We are recognised as a passionate and skilled provider offering superior care...


  • Brisbane, Queensland, Australia Sunbird Home Care Full time

    Clinical Nurse Consultant / Continence TrainingClinical Nurse Consultant / Continence Training1 day ago Be among the first 25 applicantsSunbird Home Care (www.sunbirdhomecare.com.au) supplies accredited team members to provide superior care in participants home or residence. We are recognised as a passionate and skilled provider offering superior care...


  • Brisbane, Queensland, Australia Sunbird Home Care Full time

    Clinical Nurse Consultant / Continence TrainingClinical Nurse Consultant / Continence Training1 day ago Be among the first 25 applicantsSunbird Home Care (www.sunbirdhomecare.com.au) supplies accredited team members to provide superior care in participants home or residence. We are recognised as a passionate and skilled provider offering superior care...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Join to apply for the New Home Sales Representative - Elevate role at Drees Homes2 months ago Be among the first 25 applicantsJoin to apply for the New Home Sales Representative - Elevate role at Drees HomesGet AI-powered advice on this job and more exclusive features.Drees Homes is a family-owned home building company with a passion for making custom homes...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Home Working Recruitment Consultant – Salary NegotiableOnly for registered membersRemoteAUD 60,000 - 100,000Job Title – Home Working Recruitment ConsultantJob Location – All AreasSalary – NegotiableJob SummaryDue to an expansion, Recruitment Avenue is seeking an experienced recruitment consultant. The recruitment consultant we are seeking must have...


  • Brisbane, Queensland, Australia Bartons Motor Group Full time

    Join One of Australia's Leading Motor Vehicle Groups With a rich 79 year heritage, Bartons is a rapidly growing family-owned business that retails over 600 New & Used vehicles per month.Representing 8 brands across two locations, including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, LDV, and MG, we pride ourselves on exceeding our customer's...


  • Brisbane, Queensland, Australia Home Care Nurses Australia Full time

    Registered Nurses, Enrolled Nurses, Home Care Employees | Ipswich QLDJoin to apply for the Registered Nurses, Enrolled Nurses, Home Care Employees | Ipswich QLD role at Home Care Nurses AustraliaRegistered Nurses, Enrolled Nurses, Home Care Employees | Ipswich QLD2 days ago Be among the first 25 applicantsJoin to apply for the Registered Nurses, Enrolled...