Motor Claims Consultant

2 weeks ago

Wollongong City Council, Australia IAG Full time

Make a difference as a Motor Claims Consultant. Join the largest insurance group in Australia and New Zealand.

Your Role

Be part of a growing business We're looking for multiple Motor Claims Consultants to join our high-energy team.

Motor Claims High Impact is a dynamic team, encouraging an environment for working both autonomously and as part of a high-achieving team, all while providing a supportive culture that empowers our team to thrive and deliver exceptional customer service.

This is a dynamic role, providing you with excellent exposure. Responding to high volume of inbound calls, you'll provide subject matter expertise to customers on effective complaints management processes to support and enable positive customer outcomes.

This is an opportunity to truly enhance your skill set, as you'll have access to industry-leading developmental and training programs. We provide 6 weeks of training and a Rockpool period to ensure you are well-prepared for the role. Each day will be different, as you'll put on your thinking hat and offer appropriate customer solutions to vulnerable customers.

If you're passionate about making a difference, we'd love to hear from you

This is a permanent full-time role offering great flexible working arrangements. This role can be based in Wollongong (Dharawal Country), Parramatta, Syndey (Dharug country) , or Adelaide (Tarndanya )

Ideally, we're looking for someone located within an hour's commute of one of these office locations. Part time hours are available and can be tailored to fit your schedule—open to negotiation

Joining IAG you'll have access to a raft of benefits from across the Group:

  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Work from home and many more flexibility options with myFlex
  • Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
  • Dedicated career growth programs, including the award-winning IAG Academy

About You

We are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:

  • Strong technical experience in the insurance claims industry is advantageous.
  • Strong phone conversation skills, with the ability to effectively communicate, listen and resolve customer enquiries
  • Demonstrated ability to show resilience and empathy towards customers.
  • Strong communication skills and a customer-centric mindset
  • Proficient with computers & systems - juggling multiple software systems at the same time

About Us

We're part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.

#J-18808-Ljbffr

  • Motor Claims Professional

    2 weeks ago

    Wollongong City Council, Australia beBeeCustomerCentric Full time $90,000 - $120,000

    Motor Claims Consultant OpportunityWe are seeking a skilled and experienced Motor Claims Consultant to join our dynamic team. As a Motor Claims Consultant, you will play a crucial role in delivering exceptional customer service and providing subject matter expertise on effective complaints management processes.This is a fantastic opportunity for someone who...

  • Motor Claims Consultant

    3 weeks ago

    City of Parramatta Council, Australia IAG Full time

    IAG Parramatta, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Motor Claims Consultant role at IAGIAG Parramatta, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Motor Claims Consultant role at IAGMake a difference as a Motor Claims Consultant. Join the largest insurance group in...

  • Motor Claims Consultant

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    Multiple Part Time Jobs | Opportunity to work from home & Melbourne CBD | September Start Date Your new company Join one of Australia’s largest Insurance organisations that is well known for their reputable brands and for providing a first-class customer experience. They are now seeking multiple Motor Claims Consultants to join their team based on a...

  • Motor Claims Consultant

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Multiple Part Time Jobs | Opportunity to work from home & Melbourne CBD | Start date: 2nd September **Your new company** Join one of Australia’s largest Insurance organisations that is well known for their reputable brands and for providing a first-class customer experience. They are now seeking multiple Motor Claims Consultants to join their team based on...

  • Motor Assessor

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Seeking qualified Panel Beaters, Spray Painters or Mechanics for a Motor Assessing role in Melbourne Metro. **Your new company** Fantastic permanent full-time opportunity for a motor assessor to join one of Australia’s largest insurance organisations, well known for their reputable brand. Priding themselves on their delivery of first-class customer...

  • Claims Consultant

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Temporary Fixed Term Contract available for entry level Claims Consultant | Competitive pay, Perm opportunity! **Your new company** A large insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team! **Your new role** While handling enquiries, informing...

  • Sales Consultant

    2 weeks ago

    City Of Parramatta Council, Australia Hastings Deering Full time

    Sales Consultant - Used Car page is loaded Sales Consultant - Used Car Apply locations: Australia | SDMRA | SD Motors Parramatta | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: JR116148 Company : Sime Darby Motors Retail (Australia) Pty Ltd Are you a customer-centric sales professional eager to make your mark in the automotive...

  • Claims Consultant

    7 days ago

    Melbourne City Centre, Australia HAYS Full time

    Join Australia's largest insurance organisation assisting customer with end-to-end claims management **Your new company** This large insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team on a permanent basis **Your new role** While handling enquiries,...

  • Claims Consultant

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    $32.69 per hour | Melbourne - Work from Home **Your new company** This large insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team on a temporary basis **Your new role** While handling enquiries, informing customers on the progression of insurance claims...

  • Insurance Motor Assessor

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Motor Assessor Job opportunity in Melbourne, Work for a Global insurer **Your new company** This GLOBAL insurer truly puts their people first! Over the past 4 years they have won multiple awards which include Linkedin TOP employer, TOP 20 Workplaces for Dads, Best Health & Wellbeing in the Australian HR Awards and Best Workplace Diversity & Inclusion! Due...