Claims Consultant
3 days ago
$32.69 per hour | Melbourne - Work from Home
**Your new company**
This large insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team on a temporary basis
**Your new role**
While handling enquiries, informing customers on the progression of insurance claims and keeping accurate records, your duties will include but not limited to:
- Assessment and settlement of claims determining policy coverage
- Investigate, assess and negotiate cases on an individual base
- Liaising with internal and external parties throughout the investigation of the claim
- Working to meet set key performance indicators
**What you'll need to succeed**
To succeed in this role you will have a genuine interested in helping people with the confidence to make decisions that are line with policies. Key skills you will bring to this role to handle claims efficiently include:
- Excellent customer service skills and ability to build rapport with third parties
- Good communication and negotiation skills
- High attention to detail
- Strong time management
Due to the ongoing nature of this role only Permanent Residents and Australian citizens are eligible.
**What you'll get in return**
In return you will be working from and provided with virtual training or 2 weeks along with ongoing support.. Your hours will be from 8.00am - 6.00pm working Monday through to Friday.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2747942
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