Residential Logistics Support Officer

3 weeks ago

Perth, Western Australia Buscojobs Full time

Job details

  • 36.15 p / h
  • Mon- Fri
  • Welshpool Location

About Our Client

Our client is a global leader in environmental solutions, providing sustainable waste, water, and energy management services. With a strong presence in Welshpool, they focus on delivering innovative resource recovery and recycling solutions that support a cleaner, greener future.

What you will be Doing

As a Residential Logistics Support Officer based in Welshpool, you will be the first point of contact for council customers and residents, providing prompt and professional service. You will liaise between customers and operations, manage enquiries, maintain accurate records, and ensure services are delivered efficiently and to a high standard in a fast-paced call centre environment.

Duties & Responsibilities

Provide prompt and professional customer service to council clients and residents, responding to enquiries and service requests in a timely manner.Act as the key liaison between customers and operations, ensuring clear communication and resolution of issues.Maintain accurate data, records, and files relating to residential services, with strong attention to detail.Utilise computer systems, including Microsoft Excel and Google Sheets, to manage information, track performance, and generate reports.Handle challenging customer interactions effectively, managing expectations while upholding service standards in a busy call centre environment.

Skills & Experience

Strong verbal and written communication skills with the ability to engage effectively with customers and colleagues.Proficiency in computer applications, particularly Microsoft Excel and Google Sheets.Experience in customer service or call centre environments, with the ability to manage high call volumes.Proven ability to handle difficult customer interactions professionally while setting clear service expectations.High level of accuracy, organisation, and attention to detail when managing data, records, and reporting.National Police Clearance (or willing to obtain)Transport / logistics experience is a bonus but not essential

Whats in it for you?

Choice of shiftsHome every nightBase + penalties

Apply Now

Click on the apply button or contact me on :

Number :

Email :

Zoe Loftus - Recruitment Coordinator | WorkPac Industrial WA

Job Order Number - 764J

About WorkPac

WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

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