Franchise Owner

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Located in Norwood SA, Cinnamon Club Indian Cuisine Norwood Adelaide is looking for an experienced Restaurant Manager.

Duties and responsibilities
  1. Oversee all aspects of daily restaurant operations to ensure smooth workflow, high service standards, and an exceptional customer experience.
  2. Ensure kitchen equipment and facilities are well-maintained, safe, and efficiently operated.
  3. Prepare staff rosters, manage attendance and absences, and ensure adequate staffing at all times.
  4. Hire, train, supervise, and mentor new and existing staff to maintain a skilled and motivated team.
  5. Evaluate employee performance regularly, provide constructive feedback, conduct appraisals, and implement strategies to improve staff efficiency, productivity, and morale.
  6. Handle customer queries, reservations, and special event planning.
  7. Promptly address complaints and concerns while engaging with guests to gather feedback and enhance satisfaction.
  8. Prepare and manage annual budgets in consultation with the business owner.
  9. Participate in menu planning with chefs to balance customer appeal and food cost, ensuring offerings are financially sustainable, seasonal, and aligned with business goals.
  10. Maintain accurate financial records, monitor revenue and expenses, and implement cost-control measures to support profitability.
  11. Monitor stock levels through inventory tracking and ensure timely ordering of food and beverage supplies.
  12. Liaise and negotiate with vendors and suppliers to secure quality products at competitive prices, verifying accuracy and freshness of all deliveries.
  13. Develop and implement marketing plans and promotional strategies to enhance the restaurant's brand and customer reach.
  14. Conduct regular meetings with ownership and management to identify opportunities for growth, pricing adjustments, and improved profitability.
  15. Regularly assess the effectiveness of marketing initiatives through key performance metrics such as foot traffic, sales growth, and customer feedback. Leverage insights from this data to refine promotional efforts and continuously improve brand positioning and business performance.
  16. Ensure strict adherence to health, safety, hygiene, and food handling regulations.
  17. Maintain cleanliness and sanitation across all restaurant areas to meet industry compliance requirements.
Qualifications and Skills:
  • Diploma level qualifications or equivalent in Management and Business or other relevant fields.
  • Recent minimum of 1 year of relevant experience working as a Restaurant Manager.
  • Ability to work independently and without supervision.
  • Ability to work effectively as part of a team and provide leadership to a small team.
  • Ability to problem solve and have critical thinking skills.
  • Good oral communication skills.

Salary range: $70,000 - $85,000

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