
Claims Officers
3 weeks ago
Join to apply for the Claims Officers role at Troocoo.
Get AI-powered advice on this job and more exclusive features.
Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's dedicated claims team.
Your RoleAs a Claims Officer, you will play a crucial role in assisting RACQ members with their property insurance claims, particularly in the early stages of lodgement and assessment. This is an end-to-end case management role, ensuring claims are handled efficiently during this critical period.
Key Responsibilities- Review and assess incoming insurance claims
- Provide exceptional customer service and respond to enquiries
- Maintain accurate records and ensure compliance with company policies
- Identify and escalate potential fraudulent claims
- Work collaboratively with the team to improve processes
- Strong customer service experience – call centre background highly regarded
- Previous claims experience (preferred but not essential)
- Excellent communication skills – written and verbal
- High attention to detail and ability to multitask
- Proficiency in MS Office and business systems
- Adaptability and a team-oriented mindset
We also welcome applications from retail and hospitality professionals with strong face-to-face customer service skills who are looking to transition into an office-based role.
What's In It For You- $35.88 per hour + weekly pay
- Full-time, in-office role based on Brisbane's Southside (Eight Mile Plains)
- Initial 6-month contract starting 19th of May, with potential for extension
- Comprehensive two-week training program
- Rotating shifts between 7 AM – 7 PM, Monday to Friday, plus occasional weekend shifts
- Hybrid work available after training, at your team leader's discretion
- Supportive, team-oriented environment
We are conducting interviews right now, so don't delay. Successful candidates must be available for full-time, in-office work and provide evidence of full working rights in Australia.
Additional InformationSeniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industries: IT Services and IT Consulting, Advertising Services, Financial Services
#J-18808-Ljbffr-
Claims Officer
3 weeks ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full timeOverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...
-
Claims Officer
3 weeks ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full timeOverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...
-
Claims Officer
2 weeks ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per yearAs a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...
-
Claims Officers
3 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Claims Officers role at Troocoo.Get AI-powered advice on this job and more exclusive features.Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's...
-
Claims Officer
2 weeks ago
Brisbane, Queensland, Australia Qbe Insurance Group Limited Full timeClaims Officer**Primary Details**Time Type: Full timeWorker Type: EmployeeDeliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders.**Claims Officer - QLD...
-
Claims Officer
1 week ago
Brisbane, Queensland, Australia The Andersen Partnership Full timeCompetitive Salary- High Performing Team- CBD Location close to public transportWe are partnering with a respected and established boutique Brokerage firm in Brisbane CBD who are looking to grow their team with an experienced claims officer. This is a full time position close to public transport in a high performing and collaborative team.**The Role**The...
-
Claims Officer
4 days ago
Brisbane, Queensland, Australia Austbrokers Comsure Full time $60,000 - $90,000 per yearAbout the role We are seeking a driven and detail-oriented Claims Officer to join our dynamic team at Austbrokers Comsure in Brisbane. In this full-time position, you will play a crucial role in processing and managing insurance claims, ensuring our clients receive prompt and efficient service. With a focus on providing exceptional customer experience, this...
-
Claims Officer
2 weeks ago
Brisbane, Queensland, Australia Qbe Full timePrimary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers hereCareers- Location: Brisbane, QLD- Type: Permanent Full TimeThe OpportunityAn opportunity for a Liability Claims Officer to join our Property Damage Claims team delivering superior claims service to customers within the fast-track property damage segment....
-
Claims Officer
1 week ago
Brisbane, Queensland, Australia Troocoo Pty Ltd Full timeFull time permanent opportunity- Work for a not for profit organisation- Maroochydore location**About the Company**Troocoo are proud to be partnering with a well-established not for profit organisation based in Maroochydore. A leader within their field, my client is community focused and pride themselves on making a difference and enhancing the lives of...
-
Multiple Claims Officers
3 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeWe have multiple Claims Officer and Claims Liaison Officer roles to commence ASAP for a period of three months.Our client has a passion for delivering exceptional customer assistance.As a global travel insurance provider, the organisation is dedicated to providing a memorable service experience to customers, helping them feel safe, protected, and cared for...