Administration Officer

Administration Officer (AO4) - Cancer and Haematology Services

Employment Type: Temporary Part Time until 27 April 2027

Position Classification: Administration Officer Level 4

Remuneration: $ $37.29 per hour plus superannuation

Hours Per Week: 16

Requisition ID: REQ598695

Applications close: Sunday 07 September 2025

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling the community to be healthy and well, and to providing compassionate care when people need it.

Responsibilities

• Promote a culture and supporting practices that reflect the organisational values through demonstrated behaviours
• Interact with patients/clients/employees
• Accurate, timely typing of clinical correspondence
• Scanning, photocopying, filing and faxing duties as necessary
• Drafting administrative correspondence
• Organising travel and conference attendance for Department heads and senior clinicians as required
• Support staff recruitment processes
• Minute-taking as necessary
• Organise teleconference and video conference facilities
• Schedule and coordinate meetings as requested
• Respond to a range of enquiries (in person and over the phone) and provide information or referrals
• Deliver high quality customer service
• Respond to administrative enquiries from other departments and management
• Undertake duties relating to internal and external referrals as part of patient care, as required
• Draft accurate and concise reports, documents and correspondence, including the preparation of complex documents
• Maintain clinical information systems and manage files to support clinical activities
• Provide cover in frontline reception settings as required
• Maintain personal and professional development through training and performance reviews
• Perform other duties appropriate to the level and responsibility of the position as directed by the Manager or other authorised staff

Qualifications and Requirements

• High level organisational skills with the ability to prioritise work in a high-volume environment
• Previous administration or secretarial experience with fast and efficient typing
• Effective written and verbal communication and strong customer service skills
• Ability to work unsupervised and as part of a team
• Well-developed Microsoft Office skills (Word, Excel, Outlook, PowerPoint) and knowledge of patient administration systems
• Experience in a healthcare setting with knowledge of medical terminology, or willingness to develop this
• Ability to be compassionate and maintain confidentiality
• Ability to perform a wide range of administrative tasks and adapt to different areas

What we offer

• A workplace culture focused on person-centred care and staff wellbeing
• Orientation and supported transition into the role
• Targeted clinical stream education programs affiliated with university partners
• Development pathways aimed at career progression
• Up to 12 allocated days off per year for full-time employees, in addition to annual leave
• Salary packaging options to reduce taxable income
• Corporate health and fitness program and discounted gym memberships
• Employee Assistance Program (EAP) for employees and family members
• Discounted Private Health Insurance

For more information on careers and benefits of working for SESLHD, visit our page.

Where you will be working

Prince of Wales Hospital and Community Health Service is a Level 6 tertiary referral hospital with extensive services and a focus on patient-centred care.

SESLHD values a diverse workforce and encourages applicants from all backgrounds. Reasonable adjustments are available during the recruitment process; please contact SESLHD-Recruitment-POWH- if adjustments are required.

Information for applicants: an eligibility list may be created for future vacancies. Employment of a temporary visa holder may occur if no suitable permanent resident or citizen is identified after suitable labour market testing.

Selection criteria include essential requirements and alignment with the position description and NSW Health policy.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative | Industry: Hospitals and Health Care

Selection notes: Referrals increase your chances of interviewing at NSW Health.

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