Bookings Officer

2 days ago

Perth, Western Australia Sonic Healthplus Full time

Job DescriptionBookings Officer-(SON00007F)ABOUT USProudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country.
With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.ABOUT THE ROLEWe are currently seeking a Bookings Officer to join our team in Osborne Park, WA on a FULL-TIME basis, working 38 hours per week.
Reporting directly to the Bookings Manager, this position will be responsible for coordinating medical appointments for clients.
Shifts vary between 6:00am - 4:00pm, requiring flexibility in your hours.DUTIESThe responsibilities for this position include but are not limited to:Scheduling medical appointmentsQuality checking medical resultsAdhering to KPIs including client wait times and reporting requirementsLogging all calls and monitoring phone queuesData inputtingGeneral administration duties CANDIDATE REQUIREMENTSThe successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills.
You will also have an eye for detail and a desire to provide the best quality service to all staff and clients.
Other requirements include:The ability to manage a diverse client base via phone and emailWell-developed communication skills with an excellent phone mannerA professional work ethic, willing to work independently as well as part of teamProficiency in Microsoft Office applications including Outlook and ExcelHighly organised with the ability to prioritise and multi-taskWillingness and flexibility to undertake additional tasks as requiredWHY JOIN US?
Ongoing training and developmentStable, reputable national healthcare provider (part of the global Sonic Healthcare)Paid parental leaveNumerous discounts including travel, gym membership and health insurance optionsNovated LeasingDiscounted fees for various medical services e.g. pathology, radiology and travel healthEmployee Assistance ProgramFocus on corporate social responsibility e.g. fundraising, supporting community events

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