
Guest Service Manager
1 day ago
Lancemore Mansion Hotel Werribee Park is currently seeking an experienced and passionate Guest Service Manager to join our front office team in a casual capacity.
Lancemore Mansion Hotel Werribee Park
Situated on a grand 19th Century estate amongst 10 acres of formal English gardens, Lancemore Mansion Hotel offers a unique experience. Enjoy the spectacular grounds, rich history, grand architecture, and unparalleled elegance.
Relax at our award-winning spa, have a picnic in the gardens, and dine at Joseph's restaurant with farm-to-table cuisine.
Werribee Park is also home to the Historic Chirnside Mansion, Victoria State Rose Garden, Werribee Open Range Zoo, and a riverine area with native wildlife and plants.
About The Role :
- Deliver exceptional guest experiences during reservations, arrivals, departures, and throughout their stay
- Represent the hotel positively over the phone, email, and in person
- Provide recommendations on the hotel and local area
- Respond to guest feedback, concerns, or complaints appropriately and follow up/report as needed
About You :
- Experience in a similar role with exposure to front office reception and reservations
- Exceptional guest service skills, problem-solving ability, and accountability
- Strong attention to detail and administrative skills, quick to learn systems
- Ability to work under pressure in a fast-paced environment, taking initiative and collaborating
- Flexibility to work mornings, evenings, overnights, weekends, and public holidays for at least 6 months
- Positive attitude and proactive approach
About Us :
Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand, pioneering boutique hotels and conference facilities.
- Our offerings include boutique accommodation, conferences, weddings, events, wellness spas, acclaimed restaurants, and award-winning wines.
- We are expanding across Australia and are a family-owned company that combines large-scale operations with a family-oriented approach.
- Join a high-performing workplace that values development, empowerment, and results-driven individuals.
- We offer career growth, staff discounts, incentives, and social activities.
If you are passionate, talented, and performance-driven, and want to grow your career with us, then...
Apply now
Follow us on LinkedIn
#J-18808-Ljbffr-
Guest Services Manager
6 hours ago
Melbourne, Victoria, Australia Christian Camp And Conference Association Full timeSINGING HILLS VISIONOur Foundational Beliefs:1) The cutting edge of ministry will always be the gospel growing the local church under the leadership of pastors and elders.2) Camp is a powerful tool for Church leaders to use in preaching the gospel and discipling believers.3) Every church leader with a calling or desire to minister to people through camps and...
-
Guest Service Manager
6 hours ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeBe part of our fun, guest service focused teamAttractive salary + benefitsEasy to get to location and close to public transportLancemore Mansion Hotel Werribee Park is currently on the hunt for an experienced and passionate Guest Service Manager to join our front office team in a casual capacity.Lancemore Mansion Hotel Werribee ParkSituated on a grand 19th...
-
Guest Services Manager
2 weeks ago
Melbourne, Victoria, Australia at Full timeAdd expected salary to your profile for insightsGimlet is a dynamic restaurant in the heart of Melbourne's CBD, with a sophisticated menu, award-winning wine list, and world-class signature drinks that reflect seasonality. It is an ageless and classic 1920's-era dining room that evokes nostalgia and decadence and commands a good time.Apollo Inn is our ode to...
-
Assistant Guest Services Manager
6 hours ago
Melbourne, Victoria, Australia At Full time$77,000 per year + performance bonus & SuperAre you excited to work and create epic moments for guests at our multi-award-winning venues?Come and join Marriott International, the largest hotel network in the world.W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds.We're looking for a dynamic leader to...
-
Luxury Guest Services Manager
1 hour ago
Melbourne, Victoria, Australia beBeeGuestService Full time $104,846 - $124,931As a key member of our front-line team, the Guest Service Supervisor plays a pivotal role in delivering exceptional guest experiences. This role requires a leader who embodies the essence of luxury service and can support the front office team with operational tasks.Key Responsibilities:Supervise and assist the front office team to ensure seamless check-in,...
-
Leading Guest Services
2 weeks ago
Melbourne, Victoria, Australia beBeeHospitality Full time $72,000 - $104,000Job Title: Guest Relations ManagerThis is a leadership role in the Front Office, responsible for mentoring and coaching the team of Front Office Guest Service Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service.Key Responsibilities:Assist the Front Office Manager with daily...
-
Guest Service Agent
6 hours ago
Melbourne, Victoria, Australia Pro-Invest Careers Full timeJoin our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...
-
Guest Services Assistant
3 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeMirvac is a brand that creates and curates better experiences. We are more than developers or builders – we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism.As creators of positive change, we see each new project as an opportunity to leave a lasting legacy,...
-
Guest Service Agent
6 hours ago
Melbourne, Victoria, Australia Pro-Invest Careers Full timeJoin our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...
-
Guest Service Representative
6 hours ago
Melbourne, Victoria, Australia Stamford Plaza Melbourne Full timeJoin to apply for the Guest Service Representative role at Stamford Plaza Melbourne1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Representative role at Stamford Plaza MelbourneGet AI-powered advice on this job and more exclusive features.Are you passionate about creating memorable guest experiences?Do you thrive in a...