
Claims Manager
3 weeks ago
Are you a seasoned claims professional who thrives behind the scenes, delivering exceptional results without the spotlight?
Consolidated Insurance Brokers is experiencing rapid growth, and we're looking for ahighly skilled Claims Manager to support and work alongside our Director who is responsible for all claims outcomes. This is not an entry-level role - it's a critical, high-responsibility position ideal for someone with strong claims experience and a passion for precision, speed, and service.
About the Role
Support one of the Directors of CIB in a fast-paced, high-volume claims environment
Handle new claim lodgements and insurer correspondence
Help explore policy wordings to find the best outcome for our clients
Keep organised and accurate claims notes and documents
Meet monthly KPIs aligned with service goals
You'll play a central role in helping our broker team actually deliver on the promise we've made by getting their claim paid
What We're Looking For
Diploma of Insurance Broking (preferred)
3+ years of experience in claims management
Confidence writing effective AI Prompts
Familiarity with Insight and SCTP (highly regarded)
Impeccable organisational and communication skills
Ability to work quickly, accurately, and independently
Why Join Us?
At Consolidated Insurance Brokers, culture matters. We've built a high-performing team based on mutual respect, professionalism, and collaboration. You'll benefit from:
A highly competitive salary
Ongoing training and development
Monthly one-on-one coaching with the company Directors
A stable, growing company with national reach
A respectful and empowering work environment
Ready to Apply?
If you're an experienced claims professional who prefers to work behind the scenes while making a big impact, we want to hear from you.Apply nowand take the next step in your career with a company that truly values what you bring to the table.
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:How many years' experience do you have as a Claims Assistant? Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment?
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