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Claims Management Specialist
2 weeks ago
We are seeking an experienced Claims Management Specialist to oversee the end-to-end management of insurance claims and restoration projects. This role involves managing and coordinating insurance restoration claims, liaising with insurance companies, loss adjusters, assessors, and policyholders.
- Manage and coordinate insurance restoration claims (water, mould, fire, flood, storm, and make safes)
- Liaise with insurance companies, loss adjusters, assessors, and policyholders
- Experience in restoration, insurance building, or claims management (3+ years preferred)
- Strong knowledge of water/flood/fire/mould restoration workflows
- Understanding of insurance claim processes and reporting requirements
- Ability to lead and coordinate multiple jobs across different locations
This is a challenging opportunity for a skilled Claims Management Specialist to join our team. If you have experience in restoration, insurance, or claims management, we encourage you to apply.
Key Responsibilities:- Schedule and coordinate internal restoration and make safe teams across multiple regions
- Ensure compliance with relevant standards, scopes of work, and insurer SLAs
- Accurately update and maintain job files using Prime Ecosystems (or similar job management systems)
- Review site assessments, inspection reports, scopes, and variations
- Manage job progress, budgets, materials, and subcontractors where required
- Proactively resolve client concerns and maintain high-quality customer service
This is a key role within our organization and requires a strong understanding of insurance claims processes, as well as excellent communication and leadership skills. We offer competitive compensation and opportunities for professional growth and development.
