Property Claims Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeClaim Full time $80,000 - $95,000
Job Overview:

The Property Claims Officer is a client-facing role that involves end-to-end management of property insurance claims.

  • Manage a portfolio of residential and commercial property claims, from lodgement through to resolution.
  • Evaluate claim validity by examining policy terms, coverage, and documentation.
  • Facilitate timely repairs and settlements with insurers, loss adjusters, builders, and restoration contractors.
  • Provide regular updates and empathetic support to clients throughout the claims process.
  • Negotiate liability, settlement terms, and recoveries where applicable.
  • Maintain accurate records in the claims management system and ensure adherence to internal procedures and regulatory requirements.
  • Escalate complex or high-value claims to senior management as needed.
  • Contribute to continuous improvement of claims handling processes.

Key skills and experience required include 2+ years' experience in general insurance claims, thorough knowledge of insurance policies and liability principles, exceptional communication and negotiation skills, and high attention to detail.

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