Operations Officer Lending Fulfilment

11 hours ago

Brisbane, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

OperationsOfficer- Lending Fulfilment

Asthe Operations Officer- Lending Fulfilment you are part of dedicated team responsiblefor the end-to-end home loan settlement process, inclusive of documentpreparation, execution, settlement, same day funding or loan closure, home loanvariations, and construction lending.
Ourteam ensures a smooth transition to settlement for our customers in accordancewith process, policy, and procedure. Please note this is a Brisbane based role.

You'll make an impact by:

  • Being accountable for assisting the Team to grow a culture of exceptional service, teamwork, commitment to excellence and a professional ethic that enables the achievement of the team and organisational objectives.
  • Accurately reviewing documents and ensuring they have been correctly completed in preparation for settlement, all in accordance with customers' needs, legal requirements, policy and procedure.
  • Processing settlement workspaces, funding and finalising mortgages, along with collateral creation or discharge.

Do things differently with us

To succeed in this role, you will have:

  • Minimum 3 years' experience in Financial Services with exposure to operations; ideally, with a robust understanding of the settlement process.
  • Knowledge of the property settlement processes within the Australian lending standards.
  • Knowledge of relevant finance industry standards, acts, codes, and legislation (e.g., Consumer Credit Code, Code of Practice, Privacy Act, Trade Practices Act, Financial Services Reform Act).
  • An organised style, enjoy working at a fast pace individually, and within a team to manage the workflow.
  • Commercial acumen, be technically minded and have high attention to detail.

Why Great Southern Bank?

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can.

Questions? Please contact our Talent Acquisition team at

Applicationswill close on, or before Monday 29th August 2025

At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

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