Team Leader Lending Fulfilment

3 weeks ago


Brisbane, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

Team Leader Lending Fulfilment

As Team Leader of the Lending Settlement Operations Team, you'll coach, mentor, and lead a team of 12-15 Operations Officers to deliver operational excellence and high levels of service.
You'll ensure workflows run efficiently, support team members, clarify expectations, and ensure settlements are completed accurately and on time.

All applicants please note, the location for this role is the Brisbane Head Office.

You'll make an impact by:

  • Monitoring and evaluating team performance, overseeing, guiding, and directing the daily operations in line with targets and policies.
  • Reviewing team member performance, identifying areas for improvement, and providing coaching, training, and development.
  • Ensuring high customer experience and satisfaction, managing complex complaints, and ensuring swift resolutions.
  • Collaborating with cross-functional teams to ensure a seamless experience for customers and stakeholders.

To succeed in this role, you will have:

  • At least 3 years of leadership experience in Financial Services or a related industry, with skills in workforce planning, resource management, coaching, and performance improvement.
  • Minimum 5 years' experience in Operations, with a good understanding of home lending and settlements, including cross-state requirements.
  • Knowledge of home settlement platforms such as PEXA; experience with Dye & Durham and LendFast is advantageous.
  • Experience leading change, influencing across units, and representing your team in strategic discussions.
  • Diploma in leadership or a related financial services field.

Why Great Southern Bank?

We're owned by our customers and committed to benefiting everyday Australians. Our employees enjoy benefits like:

  • Development opportunities, study leave, and wellbeing coaching.
  • Wellbeing support, flexible work options including two days work-from-home.
  • Discounts on banking products and services to help achieve your financial goals.

Imagine working for a bank that truly helps people. You can.

Questions? Contact our Talent Acquisition team at

Applications close on or before Friday 12th September 2025.

We are committed to an inclusive, diverse workplace that values all backgrounds and experiences, supporting flexible work and fair decision-making.

#J-18808-Ljbffr

  • Brisbane, Queensland, Australia Great Southern Bank Full time

    **About the role**As Team Leader Lending Fulfilment, you will coach, mentor, and lead the Lending Fulfilment team to ensure Great Southern Bank are meeting their obligations under Responsible Lending and in a way that supports agreed performance outcomes. You will role model our Great Southern Bank values, leading others to deliver a customer centric service...


  • Brisbane, Queensland, Australia Great Southern Bank Full time

    Join to apply for the Team Leader Lending Fulfilment role at Great Southern Bank2 days ago Be among the first 25 applicantsJoin to apply for the Team Leader Lending Fulfilment role at Great Southern BankAs Team Leader of the Lending Settlement Operations Team, you'll coach, mentor, and lead a team of 12-15 Operations Officers to deliver operational...


  • Brisbane, Queensland, Australia Great Southern Bank Full time $90,000 - $120,000 per year

    As Team Leader of the Lending Settlement Operations Team, you'll coach, mentor, and lead a team of 12-15 Operations Officers to deliver operational excellence and consistently high levels of service.You'll ensure workflows run efficiently, team members are supported and clear on expectations, and that settlements are completed accurately and on time.All...


  • Brisbane, Queensland, Australia Great Southern Bank (Formerly CUA) Full time

    OperationsOfficer- Lending FulfilmentAsthe Operations Officer- Lending Fulfilment you are part of dedicated team responsiblefor the end-to-end home loan settlement process, inclusive of documentpreparation, execution, settlement, same day funding or loan closure, home loanvariations, and construction lending.Ourteam ensures a smooth transition to settlement...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $140,000

    As a senior operations leader, you will oversee a team of professionals responsible for delivering high-quality lending settlement services. Key responsibilities include:Job DescriptionMentoring and guiding team members to achieve operational excellence.Closely reviewing team performance, identifying areas for improvement, and implementing necessary coaching...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $104,000 - $124,000

    Job Title: Lending Business LeaderWe are seeking an experienced business leader to head our lending operations in the competitive market. As a key member of our team, you will be accountable for driving lending sales growth, developing and implementing business strategies, and guiding your team to deliver exceptional customer experiences.Your leadership...


  • Brisbane, Queensland, Australia Ikea Full time

    **Job ID**: 296519- **Date posted**: 20/06/2025**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing...


  • Brisbane, Queensland, Australia beBeeMortgage Full time $120,000 - $170,000

    About this opportunityWe seek a Residential Lending leader to spearhead our junior broker team.Key Responsibilities:Mentor and develop junior brokers for improved performance and business planningImplement sales skills development programsCoordinate events and contribute to sales process enhancementsProvide regular reporting and ad-hoc tasks related to...


  • Brisbane, Queensland, Australia beBeeBusiness Full time $90,000 - $120,000

    Expertise in Lending and Business GrowthYou possess significant experience in lending, coupled with a strong passion for business development and customer satisfaction.Our team assists clients through one of the most important financial decisions they will make, aiming to become industry leaders in home lending.Our specialists cultivate long-lasting...

  • Lending Specialist

    3 weeks ago


    Brisbane, Queensland, Australia Buscojobs Full time

    About the RoleBOQ's Lending Specialists are customer-centric, thrive on building lasting relationships and are motivated by being a trusted home lending advisor to our customersReporting to the Branch Manager, your role as Lending Specialist will be to support the branch in achieving its lending growth objectives by helping new and existing customers through...