Operations Manager

Team Muir | Place Estate Agents – Cannon Hill
Full-time role | Brisbane-based

This isn't your average real estate admin gig.
Team Muir is led by one of Australia's most successful agents, Meagan Muir — and we're searching for her right hand. This is a career-defining opportunity for an elite-level operator who thrives in a fast-paced, high-accountability environment.

As Operations Manager and 2IC, you'll run the day-to-day rhythm of the business. You'll protect Meagan's time, own the sales process from listing to settlement, ensure the client experience is flawless, and hold the team accountable to their KPIs, standards, and outcomes.

You'll be measured not by time served — but by outcomes achieved. And you'll be rewarded accordingly.

You'll be responsible for:

• Running Meagan's calendar, inbox, prep, and digital comms
• Owning all vendor communication and campaign milestones
• Coordinating listings from Form 6 to settlement with no steps missed
• Leading daily huddles, tracking GCI, and driving team accountability
• Enforcing premium brand presence, personal standards, and five-star service
• Identifying and delivering process improvements each quarter

This role is outcome-led. Bonus tiers are paid quarterly and tied directly to:

• 100% campaign checklist completion
• Meagan's time fully protected
• On-time property launches (3 business days post-photography)
• Five-star vendor and buyer service
• Weekly KPI & GCI tracking
• Team presentation and brand excellence
• Operational improvements that elevate team performance

You are...

• Exceptionally organised and able to manage complex priorities without missing a beat
• A confident communicator who leads with clarity, courage, and care
• Experienced in real estate operations (minimum 3 years) and confident in listing-to-settlement execution
• Technically strong — CRM (Rex, VaultRE, AgentBox), Monday.com, Google Suite
• Calm under pressure, solution-focused, and serious about results
• A culture carrier who leads by example and doesn't settle for average

This is a demanding role and not suited to anyone who lacks resilience, initiative, or attention to detail. Only candidates who meet the essential criteria and can speak to relevant experience with strong operational performance will be shortlisted for second-round interviews with Meagan.

We are aiming to go into final round interviews within 14 days of advertising. The campaign will remain open until the right person is secured.

Submit your resume and a brief cover letter outlining:

• Why you're the right person for this role
• An example of a time you led operational change or protected a leader's performance
• How you align with Team Muir's values: Excellence. Speed. Ownership. Connection. Results.

This is more than a job — it's a seat at the table of a record-breaking real estate business. If you're up for it, we want to meet you.

Salary match Number of applicants Skills match

Your application will include the following questions:

• How many years' experience do you have as an operations manager?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• How many years real estate experience do you have?

The Place brand stands for quality and we employ this through all aspects of our business. We pride ourselves on our quality people, quality marketing, quality service, and our quality properties.

The selection of our people is key and we make it a priority to invest heavily in the ongoing training and growth of individuals. This underpins the superior level of service we deliver.

Our point of difference is the emphasis we place on marketing. This is the cornerstone of our business and led to the creation of our joint venture advertising agency, Idealist.

Our quality marketing and advertising campaigns run through Idealist, and these first-class campaigns allow our clients to stand out from the competition and attract the maximum interest to sell their property.

Each year, Place Estate Agents reinforces its position as an industry leader. We are proud of the results we achieve and in 2015 we were awarded the REIQ Large Independent Agency of the year.

Source: this is an extract from the country's own website.