Administration Officer

2 weeks ago

Perth, Western Australia Icon Group Full time

Join to apply for the Administration Officer role at Icon Group

Administration Perth Full Time Icon Cancer Centre Australia

Location: Hollywood, WA

Employment Type: Full-time, permanent

About The Role

We are seeking a professional and compassionate Administration Officer to join our newly established Theranostics Centre in Hollywood, WA. This is a unique opportunity to be part of a cutting-edge facility delivering molecular imaging and targeted cancer therapies.

As the first point of contact for patients and referrers, you'll play a vital role in ensuring a seamless and supportive experience for all stakeholders. You'll provide high-level administrative support to medical practitioners and contribute to the smooth coordination of imaging and treatment services.

Key Responsibilities
  • Greet and assist patients and visitors with professionalism and empathy.
  • Coordinate patient appointments and ensure timely preparation for imaging and treatment.
  • Manage reception duties, patient records, and billing processes.
  • Liaise with internal teams and external partners including hospitals, referrers, and allied health providers.
  • Support consultant practices with scheduling, correspondence, and documentation.
  • Contribute to quality improvement initiatives and uphold WHS standards.
About You

You'll be a proactive team player with a passion for delivering exceptional customer service in a healthcare setting. You'll bring:

  • Mandatory: Strong communication and interpersonal skills.
  • Professional, friendly manner in person and over the phone.
  • Attention to detail and ability to manage multiple tasks efficiently.
  • Proficiency in Microsoft Outlook, Word, and Teams.
  • Commitment to Icon's values and patient-centred care.
    • Desired: Completion of a Medical Receptionist Course or equivalent experience.
    • 3+ years in medical/clinical administration.
    • Experience in medical imaging, nuclear medicine, or oncology.
    • Knowledge of medical terminology and billing procedures.
    Benefits
    • Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands
    • Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
    • Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
    • Development Pathways: Set individual goals with leaders across the business and we'll help you grow with us.
    • Online Courses: Free access to online courses in clinical and non-clinical categories.
    • Paid Parental Leave: Supporting you both personally and professionally.

Ready to make a difference? Apply now and help shape the future of cancer treatment in WA.


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