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Digital Delivery Lead

4 weeks ago

Brisbane, Queensland, Australia RACQ Full time
Overview

Join to apply for the Digital Delivery Lead role at RACQ.

We're looking for a dynamic and experienced Digital Delivery Lead to drive the successful execution of digital projects and enhancements, align them with RACQ's strategic objectives, foster collaboration across teams, manage risks and dependencies, and promote delivery excellence. You will help enhance operational efficiency, optimise agile delivery methodologies, and ensure our digital solutions meet business needs, technical standards, and stakeholder expectations.

Key Responsibilities
  • Enhance digital experiences to improve member engagement, act on feedback for continuous improvement, and support initiatives that drive growth and retention.
  • Foster a collaborative team culture, mentor and coach team members, lead communication alignment, and support resource and change management.
  • Lead delivery and design reviews, implement agile best practices, optimise workflows, and embed risk management and reporting standards.
  • Maintain strong stakeholder relationships, ensure solutions meet business and technical needs, and stay ahead of industry trends to drive team capability uplift.
About You
  • 5-7 years of relevant experience in digital delivery, project management, or a similar role within a digital, technology, or agile environment.
  • Strong understanding of agile methodologies (Scrum, Kanban, SAFe) and experience in leading agile teams.
  • Excellent stakeholder management skills, with the ability to navigate complex business and technical landscapes.
  • Strong problem-solving and decision-making abilities, with a proactive approach to risk management.
  • Experience working with CMS platforms, web applications, and digital technologies (Sitecore a plus).
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong communication skills, with the ability to inspire and motivate teams.
Field/Industry/Specialisation
  • Software Development Life Cycle (SDLC).
  • Agile Software Delivery.
  • Digital/Technology.
Why join RACQ?

RACQ is transforming towards better, smarter solutions that deliver security and prosperity for Queenslanders. We are invested in sustainability initiatives, including carbon neutrality by 2032, and offer green products and initiatives. RACQ supports flexible work arrangements and is committed to inclusion and diversity, particularly for Aboriginal and Torres Strait Islander peoples and those who may experience diversity or disability related barriers in securing employment. Applicants from diverse backgrounds are encouraged to apply. If you have accessibility or support needs, please advise us at the time of applying.

What we offer
  • Employee benefits designed to enrich your work life, home, and community.
  • Financial benefits and discounts on banking, assistance, and insurance products.
  • Paid volunteer leave, payroll giving, and opportunities to engage in community events.
  • Flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and wellbeing leave.
  • Wellbeing programs, including health program discounts, annual flu vaccinations, corporate health insurance, and confidential Employee Assistance Program (EAP).
  • Development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

How to apply and contact

Ready to apply to do good work daily?

Questions or require adjustments? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process

RACQ may require psychometric assessments and/or background checks as part of the application process. For details on which background checks are needed, reach out to HR at HR@racq.com.au.

Work Location

Eight Mile Plains


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