Guest Experience Host Team Leader

Guest Experience Host Team Leader page is loaded Guest Experience Host Team Leader Apply locations Surfers Paradise time type Full time posted on Posted 30+ Days Ago job requisition id R-103185 We Put the World on Vacation Travel + Leisure Co.
is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go where opportunity is always on If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise Team as a Guest Experience Host Team Leader todayHow You'll Shine As a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets.
You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions.
In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.
You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team.
Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.
How You'll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people.
Some of our many benefits on offer include: Professional development funding Discounted hotel stays across Australia, Fiji, New Zealand Subsidised private health cover (upon successful completion of probation)What You'll Bring To be successful in this role, you will be: Previous experience within a similar hotel position Proven ability to achieve targets in a GEH or similar sales-focused role Genuine passion for customer service and the local area Excellent communicator with strong interpersonal skills Ability to lead, motivate, and mentor a team to success Enthusiastic, self-motivated and positive individual Immaculate presentation and professional grooming standards High levels of computer literacy Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous Have the ability to recognize and solve problems in the workplace Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Where You'll Begin Your Journey At Travel + Leisure Co., our mission is simple: to put the world on vacation.
Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com , including the title and location of the position for which you are applying.
About Us Travel + Leisure Co.
is the world's leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs.
We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.
We believe that all vacation moments start with our associates, and we're proud of our global teams that turn vacation inspiration into exceptional travel experiences.
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