Client Liaison Coordinator

3 weeks ago

Perth, Western Australia MSWA Full time
MSWA is a registered NDIS and HCP service provider, offering personalised support for people with neurological conditions across Western Australia.

The Client Liaison Coordinator plays a key role in guiding customers through the NDIS and HCP processes and connecting them to the right services within the organisation.

As the first point of contact, this role helps customers achieve their funded goals by coordinating their services and ensuring a smooth experience.

The Client Liaison Coordinator is crucial to providing excellent service, supporting client retention, and helping the organisation grow.

By assessing client needs and ensuring services align with care plans and funding, this role promotes client independence and well-being.

Key Responsibilities Develop and implement service agreements.

Address feedback about services and assess service referrals to ensure funding eligibility.

Monitor client budgets and costings.

Conduct in-home visits to better understand client needs.

Ensure compliance with Aged Care and NDIS standards.

Essential Requirements Experience or qualifications in Disability Services or Aged Care Services, ideally within a similar role.

Excellent interpersonal and communication skills.

A genuine desire to make a difference.

NDIS Worker Screening Check (or willingness to obtain).

Current Australian "C" Class Drivers Licence with no restrictions.

Exceptional time management and organisational skills to prioritise your workload and meet conflicting deadlines in a busy environment.

Administrative skills with the ability to multitask in a dynamic environment.

A positive attitude, which makes a huge difference And the benefits?As a not-for-profit organisation we are fortunate to be able to offer generous salary packaging options to all our employees.

Currently up to $18,500 can be packaged to cover things like living expenses, mortgage payments, or car leasing - this means you pay less tax on your incomeWe also offer generous leave policies, discounts on major retailers and an opportunity to do (what we think is) challenging and rewarding work every day.

But above all you will be a part of our purpose at MSWA to empower Western Australians living with neurological conditions to live their best life.

Do you believe in life not limits?If you're prepared to join us in making a significant impact, apply now and let's discuss what life at MSWA looks like.

For a confidential conversation, please email talent@mswa.org.au.

  • Client Liaison Coordinator

    1 week ago

    Perth, Western Australia MSWA Full time $65,000 - $85,000 per year

    MSWA is a registered NDIS and HCP service provider, offering personalised support for people with neurological conditions across Western Australia. The Client Liaison Coordinator plays a key role in guiding customers through the NDIS and HCP processes and connecting them to the right services within the organisation.As the first point of contact, this role...

  • Client Liaison

    3 weeks ago

    Perth, Western Australia La Vida Homes Full time

    Looking for a remarkable change?You know, the kind that takes you to bigger and better places and delivers the kudos to match.Well, good news.La Vida Homes are on the hunt for a Client Liaison, and the role has your name on it.This is your opportunity to join a proven, growing (and, did we say, fun?) team specialising in building project homes all across...

  • Administration/Client Liaison

    1 week ago

    Perth, Western Australia The trustee for BKB Family Trust Full time $60,000 - $80,000 per year

    About the role We are seeking an experienced Administration/Client Liaison to join our dynamic team at The trustee for BKB Family Trust (Down to Earth Training and Assessing) in Rockingham, WA. In this full-time role, you will be responsible for providing high-quality administrative and client support to ensure the smooth running of our operations.What...

  • Client Liaison Co-Ordinator

    1 week ago

    Perth, Western Australia Precision Cabinet Makers Full time $60,000 - $80,000 per year

    Join Our Team at Precision Cabinet MakersAre you a dynamic individual ready to play a pivotal role in delivering high-quality cabinets and benchtops. Precision Cabinet Makers, a leading manufacturer in Western Australia with a strong focus on innovation and customer satisfaction, is looking for someone like you to join our dedicated team We serve new home...

  • Client Liaison

    4 weeks ago

    Perth, Western Australia LD Total Full time

    LD Total is a privately owned family company that has been leading the way in providing quality end to end landscape solutions for over 25 years. From our humble beginnings in a small shed, we now have established depots and offices in Perth, the South-West of WA, Victoria, Queensland and South Australia. Our range of services include landscape and...

  • Residential Client Liaison

    1 week ago

    Perth, Western Australia Robert Half Full time $60,000 - $90,000 per year

    Now Hiring: Residential Client Liaison - Perth CBD (Permanent, Full-Time) Are you ready for your next exciting challenge in the heart of Perth's CBD? Join a dynamic and fast-paced environment as a Client Liaison and play a pivotal role developing relationships with internal and external stakeholders, ensuring every step of the credit application process...

  • Senior Client Liaison Officer

    1 week ago

    Perth, Western Australia Forma Homes Full time $90,000 - $120,000 per year

    Join Our Team at Forma Homes – Client Liaison OfficerAre you passionate about delivering exceptional customer experiences? Are you looking for an exciting role where your contributions are truly valued? We want you to be part of our dynamic team as a Client Liaison Officer.About us:We are a new division of one of Western Australia's biggest and most...

  • Paralegal/New Client Liaison Officer

    1 week ago

    Perth, Western Australia Pemberton Robertson Family Lawyers Full time $60,000 - $80,000 per year

    Paralegal/New Client Liaison Officer | Family LawFull Time PositionExperienced Family Law firmGreat team cultureWe are a boutique family law firm based in Perth CBD seeking an experienced Paralegal/New Client Liaison Officer to join our laid back, close-knit team comprising of two Directors, two Associates, two Legal Assistants, an Office Manager and a...

  • Client Liaison Officer

    1 week ago

    Perth, Western Australia St John Ambulance WA Full time $60,000 - $90,000 per year

    Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.With over 130 years' experience, the culture at St John WA is underpinned by a strong...

  • Residential Builder: Pre-Construction Administrator/Client Liaison

    1 week ago

    Perth, Western Australia Private Advertiser Full time $60,000 - $80,000 per year

    Take ownership. Make an impact. Deliver an exceptional client experience.We're a boutique custom home builder based in Perth's northern suburbs looking for an experienced and motivated Contract Administrator / Client Liaison.This isn't a "tick-the-box" role. This is your chance to own the client journey, work with autonomy, and have a major impact on how our...