Customer Service Officer

1 month ago


New Lambton, New South Wales, Australia Randstad Australia Full time

Opportunity to advance your Sales / Customer Service career

  • Local company with a nationwide presence
  • Full-time permanent position from 8:00 am to 4:30 pm

We are seeking a candidate with exceptional customer service skills to join a leading national hardware organization in an Internal Sales role. As an Internal Sales Representative, your primary focus will be on cultivating a positive customer journey, offering precise product details, and upholding a superior level of administrative duties. You will collaborate within a team setting and communicate with pertinent internal stakeholders. Key responsibilities include:

  • Creating quotes and managing customer orders via phone and email
  • Resolving customer inquiries and managing product returns
  • Coordinating with delivery personnel to ensure prompt order completion
  • Delivering a stellar customer experience

The essential attributes we seek include:

  • Warm and approachable demeanor with exceptional interpersonal abilities
  • Precision and keen attention to detail
  • Proficiency in various computer systems
  • Prior exposure in construction/home improvement, or related sectors is advantageous

In return, we offer:

  • Comprehensive training and onboarding initiatives
  • Promising career advancement opportunities
  • Long-term and stable job security
  • Monthly incentives (branch KPIs)

If you are interested in this fantastic opportunity, kindly apply to be considered. For more details, please reach out to Elyse. At Randstad, we are dedicated to providing equal employment prospects and celebrating diversity for the benefit of all. We strongly encourage applications from all backgrounds.

  • Skills: team member, sales assistant, receptionist, customer service, retail sales assistant
  • Education: Primary School/Junior High


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