Account Manager

2 weeks ago


New Lambton, New South Wales, Australia Questas Group Full time

About the Opportunity

Swanson Industries is looking for a dynamic Account Manager to join their team in Lambton. In this role, you will utilize your mechanical expertise and interpersonal skills to support existing clients and drive business growth.

Why Swanson Industries?

  • Competitive salary package with a work vehicle.
  • Supportive team environment.
  • Ongoing career growth opportunities.
  • Employee benefits program available.
  • Be part of an industry-leading organization.

Your Tasks

  • Act as the primary point of contact for customer inquiries.
  • Build strong relationships for long-term partnerships.
  • Handle technical queries and assist customers effectively.
  • Create call cycles and marketing strategies.
  • Assist internal sales with quotes, orders, and deliveries.
  • Gain in-depth knowledge of products and services.
  • Explore upselling opportunities and expand customer base.
  • Monitor accounts to ensure timely and within budget services.
  • Travel within the Greater Hunter Valley region to meet clients.

About You

  • Relevant industry experience required.
  • Background as a Fitter/Machinist transitioning into sales or experience as an established Account Manager.
  • Excellent communication skills and a knack for building relationships.
  • Ability to manage deadlines and multitask effectively.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office, CRMs, and related software.

About Us

Swanson Industries is a leading player in hydraulic cylinder manufacturing, repair, and surface technologies. With a focus on innovation, we deliver top-tier services across our production facilities in the Hunter Valley Region and beyond. As part of the Questas Group, we are dedicated to maintaining a diverse and safe workplace for all.


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