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Field Service Engineer

3 months ago

Lane Cove, Australia Danaher Full time

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Sydney which will be hybrid.

Come join a fantastic team

YOUR RESPONSIBILITIES

  • Providing level 1 & level 2 customer support for service requests and emergency field servicing for products like confocal, wide field and stereo microscope for customers and sales team including installation.
  • Preventive maintenance and troubleshooting for products like confocal, wide field and stereo microscope with detailed records of all service activities.
  • Collaborate with other service engineers, the sales team, and technical support to ensure seamless service delivery.

YOUR PROFILE

  • Education: Certificate, Diploma or Degree qualifications in electronics, engineering or similar discipline is mandatory.
  • Experience: Previous experience as a field service engineer, technician, or similar role is highly regarded, experience working with microscopes and imaging systems is a significant advantage.
  • Hands-on experience in Laser microscopy is highly regarded.
  • Analytical Thinking: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues and repairing complex electromechanical systems. Also requires strong knowledge of computer hardware & software, with the ability to diagnose and resolve software-related issues.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel – within NSW and occasionally interstate within Australia.
  • Must have a valid driver's license with an acceptable driving record
  • Ability to lift, move or carry equipment up to 10-15kgs, and work equipment installed on floor level.

WHAT WE OFFER

  • Professional Development
  • Work-Life Balance
  • State-of-the-art product training held in Europe

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.