CRM Manager

1 month ago


Doncaster, Victoria, Australia Randstad Australia Full time
About the organisation
Our client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and professionals measure, track and analyse glucose levels.

About the role
You will:
Develop and execute engagement and retention initiatives across both D2C and HCP Marketing to maximise customer lifetime value.Contribute to the development of Customer Journey MappingAnalyse touch points with the organisation and maximising loyalty and retention opportunitiesManage the end-to-end process from brief to execution and performance analysisDefine/refine segmentation and testing strategies across multiple digital and offline engagement channels to optimise marketing spend and maximise consumer revenueEstablish clear customer segmentation for their main product & Digital Health Platforms portfolio defining purchase patterns, sensor usage behaviours to maximise the customer lifecycle valueCreate automated triggers based on customer purchase behaviors, as well as content for a user-friendly marketing learning agendaRun A/B tests to improve the channel performanceDefine marketing metrics that allows for measurement and optimisation at each stage along the path-to-purchaseReport on results and use insights to continuously optimise CRM program and digital marketing campaignsWork with stakeholders, service providers and agencies to gather functional and technical requirements and optimise day-to-day operations; ensure data meets functional requirements, system compliance and interface specifications
About you
5-8 years of CRM experience gained at a country, regional or global level for a reputable consumer brand or a reputable agency, with industry experience in d2c, ecommerce or retail industries advantageous.Relevant tertiary qualifications. Analytical competency and knowledge of CRM planning and journey building, customer lifecycle management, segmentation and building personalised preference centres.Experience navigating large/complex/matrix organisations with the ability to lead, influence, manage and influence a range of stakeholders across departments and geographical locations.Strong analytical mindset with the ability to conduct and produce post implementation analysis and reports with actionable improvements.Ability to conceptualise and communicate detailed CRM technical concepts to technical and non-technical audiences.Experience working with legal, compliance and regulatory affairs with solid understanding of the Privacy Acts and Spam Acts for ANZ. If you are interested in the role, click 'Apply now' or send an updated CV to At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Email marketing, Customer retention marketing, Marketing automation, Lifecycle marketing
qualifications Bachelor of Business (Marketing)
education Bachelor Degree
  • CRM Marketing Manager

    4 weeks ago


    Doncaster, Victoria, Australia Abbott Laboratories Full time

    Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott's life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM...

  • CRM Marketing Manager

    2 months ago


    Doncaster, Victoria, Australia Abbott Laboratories Full time

    Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott's life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM...


  • Doncaster, Victoria, Australia Randstad Australia Full time

    About the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and...


  • Doncaster, Victoria, Australia Randstad Australia Full time

    About the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and...


  • Doncaster, Victoria, Australia Randstad Australia Full time

    About the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and...


  • Doncaster, Victoria, Australia Vault Talent Partners Full time

    This premium luxury brand encapsulates modern sophistication by delivering premium quality leather goods and accessories accompanied with exceptional customer service. Globally established, this brand prides itself on its rich history and their entrepreneurial spirit.As the Assistant Manager, you will deliver an exceptional standard of customer care. Create...

  • Program Manager

    2 weeks ago


    Doncaster, Victoria, Australia Manningham City Council Full time

    Full time, Permanent position:- Senior Officer Contract, Circa $141k + 10.5% Superannuation:- Doncaster East locationManningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to...


  • Doncaster, Victoria, Australia Abbott Laboratories Full time

    Primary Job FunctionCoordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing.Core Job Responsibilities Support the Marketing team with coordination and execution of day-to-day Marketing initiatives. Production and...


  • Doncaster, Victoria, Australia Abbott Laboratories Full time

    Primary Job FunctionCoordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing.Core Job Responsibilities Support the Marketing team with coordination and execution of day-to-day Marketing initiatives. Production and...

  • Fundraising Officer

    2 weeks ago


    Doncaster, Victoria, Australia Ambulance Victoria Full time

    Ambulance Victoria's (AV) mission is to improve the health of our community by delivering innovative, high quality ambulance services.AV is seeking an experienced Senior Officer Fundraising to efficiently manage donations and provide administrative support to the Community Fundraising & Privacy team within the Corporate Services Division.ABOUT THE...


  • Doncaster, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the Company:We are proud to partner with an industry leader of product innovations and business models with a focus on sustainability. Our client Miele is an independent family-owned company who have been in operation for over 120 years, offering a range of premium domestic appliances and pride themselves on the performance, quality,...


  • Doncaster, Victoria, Australia Manningham City Council Full time

    Temporary (fixed term months:- Band 4: Circa $68k + 10.5% Superannuation:- Based at Depot OfficesManningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and...


  • Doncaster, Victoria, Australia Manningham City Council Full time

    Temporary Full time (fixed term), 12 months (Maternity Leave Cover):Band 5, Circa $74k + 10.5% Superannuation + Monthly RDO:- Based in Doncaster EastManningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a...


  • Doncaster, Victoria, Australia Manningham City Council Full time

    Entry Level:- Full-Time, Fixed-term position for 24 months:- Band 5 - $76K per annum, plus superannuation and a monthly RDO:- Hybrid working arrangements available:- Free on-site parking.Manningham offers challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment and...

  • General Manager

    2 weeks ago


    Doncaster East, Victoria, Australia Onemda Full time

    PositionDescriptionOVERVIEWTitleGroup Services Campus Coordinator AdministrationOfficerDepartment Client ServicesReports To ACR Campus Coordinators.Location Doncaster EastDate Prepared March 2024PURPOSEThis role is responsible for ensuring general administrative support to the ACR Campus Coordinators.PARAMETERSKey Internal Stakeholders Management,...


  • Doncaster East, Victoria, Australia Calvary Community Care Full time

    Doncaster East, VIC, Australia, 3109PermanentFavouritePosition DescriptionMake a difference at one of Australia's leading health care providersGenerous salary packaging benefits, ongoing professional development and supportive team environmentPart time position available at MillwardAbout the roleWe are looking for an enthusiastic Customer Relations Officer...

  • CRM Marketing Manager

    2 months ago


    Doncaster, Australia Abbott Laboratories Full time

    Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose._ An exciting opportunity has arisen for an experienced **CRM Marketing Manager **to drive the planning, implementation and digitisation of a...

  • CRM Marketing Manager

    4 weeks ago


    Doncaster, Australia Abbott Full time

    An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia. This role is based in Doncaster, Victoria. Your responsibilities include (and not limited to): Develop and execute engagement and retention initiatives across both...

  • CRM Marketing Manager

    3 months ago


    Doncaster, Australia Abbott Full time

    An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia. This role is based in Doncaster, Victoria. Your responsibilities include (and not limited to): Develop and execute engagement and retention initiatives across both...

  • CRM Marketing Manager

    4 weeks ago


    Doncaster, Australia Abbott Laboratories Full time

    Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose._ An exciting opportunity has arisen for an experienced **CRM Marketing Manager **to drive the planning, implementation and digitisation of a...


  • Doncaster, Australia GIORGIO ARMANI AUSTRALIA PTY LIMITED Full time

    The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and mínimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home...


  • Doncaster, Australia Vault Talent Partners Full time

    This premium luxury brand encapsulates modern sophistication by delivering premium quality leather goods and accessories accompanied with exceptional customer service. Globally established, this brand prides itself on its rich history and their entrepreneurial spirit. As the Assistant Manager, you will deliver an exceptional standard of customer care....


  • Doncaster, Australia Vault Talent Partners Full time

    This premium luxury brand encapsulates modern sophistication by delivering premium quality leather goods and accessories accompanied with exceptional customer service. Globally established, this brand prides itself on its rich history and their entrepreneurial spirit. As the Assistant Manager, you will deliver an exceptional standard of customer care....


  • Doncaster, Australia Jinding Full time

    **Introduction**: The role... The Group Marketing Manager will be responsible for implementing the overall corporate B2B and B2C brand development strategy and marketing plan for the real estate business. This role will focus on executing marketing initiatives across various channels, managing external agencies, and collaborating with internal teams to...

  • Program Manager

    4 weeks ago


    Doncaster, Australia Manningham City Council Full time

    **Full time, Permanent position**: - **Senior Officer Contract, Circa $141k + 10.5% Superannuation**: - **Doncaster East location** Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and...


  • Doncaster, Australia Abbott Laboratories Full time

    **Primary Job Function**: Coordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing. **Core Job Responsibilities**: - Support the Marketing team with coordination and execution of day-to-day Marketing...


  • Doncaster, Australia Abbott Laboratories Full time

    **Primary Job Function**: Coordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing. **Core Job Responsibilities**: - Support the Marketing team with coordination and execution of day-to-day Marketing...


  • Doncaster, Australia Abbott Full time

    Primary Job Function Coordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing. Core Job Responsibilities Support the Marketing team with coordination and execution of day-to-day Marketing initiatives. ...


  • Doncaster, Australia Abbott Full time

    Primary Job Function Coordinating and executing key Marketing initiatives and activities for the FreeStyle Libre portfolio across Australia and New Zealand by collaborating with Marketing Managers and the Head of Marketing. Core Job Responsibilities Support the Marketing team with coordination and execution of day-to-day Marketing initiatives. ...


  • Doncaster, Australia Manningham City Council Full time

    **Temporary (fixed term) 6 - 12 months**: - **Band 4: Circa $68k + 10.5% Superannuation**: - **Based at Depot Offices** Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious...

  • Fundraising Officer

    4 weeks ago


    Doncaster, Australia Ambulance Victoria Full time

    Ambulance Victoria's (AV) mission is to improve the health of our community by delivering innovative, high quality ambulance services. AV is seeking an experienced Senior Officer Fundraising to efficiently manage donations and provide administrative support to the Community Fundraising & Privacy team within the Corporate Services Division. ABOUT THE...


  • Doncaster, Australia DFP Recruitment Services Full time

    **Job description**: **About the Company**: We are proud to partner with an industry leader of product innovations and business models with a focus on sustainability. Our client Miele is an independent family-owned company who have been in operation for over 120 years, offering a range of premium domestic appliances and pride themselves on the performance,...


  • Doncaster, Australia Manningham City Council Full time

    **Temporary Full time (fixed term), 12 months (Maternity Leave Cover)**: - **Band 5, Circa $74k + 10.5% Superannuation + Monthly RDO**: - **Based in Doncaster East** Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that...


  • Doncaster, Australia Manningham City Council Full time

    **Temporary Full time (fixed term), 12 months (Maternity Leave Cover)**: - **Band 5, Circa $74k + 10.5% Superannuation + Monthly RDO**: - **Based in Doncaster East** Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that...

  • General Manager

    3 weeks ago


    Doncaster East, Australia Onemda Full time

    **Position** **Description** **OVERVIEW** Title Group Services Campus Coordinator Administration Officer Department Client Services Reports To ACR Campus Coordinators. Location Doncaster East Date Prepared March 2024 **PURPOSE** This role is responsible for ensuring general administrative support to the ACR Campus Coordinators. **PARAMETERS** Key...