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Business Support Officer

4 weeks ago

Doncaster, Australia Manningham City Council Full time

**Temporary Full time (fixed term), 12 months (Maternity Leave Cover)**:

- **Band 5, Circa $74k + 10.5% Superannuation + Monthly RDO**:

- **Based in Doncaster East**

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

Exciting opportunity for a highly motivated administration professional to join our positive and friendly team, responsible for delivering City Infrastructure services across the municipality. We are looking for someone who can deliver outstanding customer service, has exceptional admin skills and good time management when dealing with a varied workload.

We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives.

We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high-performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

**About the Role**

Our City Infrastructure team is seeking an experienced and competent administrator and customer service professional to assist in the effective delivery of our City Infrastructure administration services.

You will be taking customer requests, enquiries and complaints from the local community, efficiently providing administration support for multiple areas within the City Infrastructure unit, with a strong focus on Asset Protection, so it is essential that you use your exceptional communication, organisation and time management skills to provide a consistently high level of service.

You are a motivated, customer-focused person with a track record of providing high customer service. You have demonstrated experience working within a dynamic, fast-paced environment and are an expert at managing competing priorities. Your strong communication skills enable you to effectively communicate and establish relationships with stakeholders, including the community, contractors, builders, businesses, legal services and government.

**Skills and Experience**
- Certificate IV in Business Administration will be highly regarded.
- Desirable to have knowledge and experience in the Local Government sector, preferably within the Asset Protection and compliance area.
- Demonstrates excellent written and oral communication skills.
- Office systems and information management skills.
- Thorough knowledge of Microsoft Office package, Technology One (PnR) and records management database, preferably CRM &TRIM/ECM.
- Ability to manage time well, set priorities and complete tasks within deadlines.
- High level of accuracy and attention to detail to produce high-quality work.
- Ability to work and contribute to a team environment.
- Flexibility to manage competing priorities.

Click here to view Position Description.

**How to Apply**

Click **APPLY** to submit your up to date CV and cover letter addressing the key requirements of the role under the “Who are you?’ section of the position description. For a confidential discussion, please contact Doro Graffe, Team Leader Administration & Systems on 03 9846 0508.

**Applications close on Tuesday, 18 April 2023 at 5pm.**
- Council recognises the benefits of a diverse workforce for its employees and customers._
- Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely._
- If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance._
- Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check._

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