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Client Manager

4 months ago


Melbourne, Victoria, Australia Marsh Full time

Marsh is seeking candidates for the following position based in our Melbourne office.

Client Manager

We have an excellent opportunity for an experienced Client Manager with a strong background in account management in General Insurance, to join our Corporate team.

What is in it for you?

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague." We offer following benefits to our employees so they feel valued each day at work:

  • Leading training and development program
  • Brand new agile workspace
  • Professional environment where your career path really matters and is supported in our global organization
  • Great team environment with energetic and supportive colleagues

Your responsibilities may include:

  • Developing and maintaining meaningful working relationships with insurers at a senior level.
  • Maintaining a portfolio of key revenue generating accounts
  • Ensuring a high degree of quality customer service is provided to all clients
  • Managing the relationship development and coordination of product and service solutions specific to a group of accounts.
  • Leading, planning and implementing clear and effective renewal and broking strategies.
  • Ensuring that effective account retention and defence strategies are in place for all clients at all times to promote client retention.
  • Maintaining an active and direct involvement in all claim related matters.
  • Track and report on new business opportunities
  • Contribute to continual process improvement, constantly challenging ways of operating with innovative ideas and solutions

Who you are:

You will be a team player, self-motivated, ability to work autonomously, and looking to progress and develop your broking skills.

In addition, the successful candidate will have:

  • 5+ years of Corporate broking experience
  • Extensive knowledge of risks and controls across various business areas
  • Capable of stepping straight into a portfolio our largest most complex accounts
  • Strong market presence within General Insurance

Who are we?

Our mission is to provide innovative, national, and international corporate insurance and risk management solutions meeting the individual needs of our clients in a cost effective, personal, and professional manner.

Honan Insurance Group was wholly acquired by Marsh Pty Ltd in November 2023.

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace , and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.