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Melbourne, Victoria, Australia Norton Rose Fulbright Full timeJob Title: Client Development ManagerNorton Rose Fulbright is a global legal practice that provides a full business law service to the world's preeminent corporations and financial institutions. We have a strong presence in over 58 offices across the globe.Job SummaryWe are seeking a Client Development Manager to join our team. As a Client Development...
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Client Development Manager
2 months ago
Norton Rose Fulbright is a global legal practice seeking a skilled Client Development Manager to join our team. As a key member of our national team, you will play a critical role in ensuring effective account management of client relationships, driving client growth, and supporting our Marketing and Business Development programs.
Key Responsibilities- Develop and implement account management plans to retain, grow, and increase profitability for allocated clients.
- Conduct research to deepen understanding of clients' circumstances, issues, expectations, and needs.
- Work with the digital and events teams to manage and execute unique key client experiences, events, and hospitality.
- Contribute to the firm's overall client experience program, including client listening, journey mapping, and working with the Client Board.
- Project manage and deliver bids and tenders for allocated clients, including value proposition development and copywriting.
- Strong understanding of marketing and core marketing programs employed in business-to-business relationship marketing.
- Ability to think strategically about client issues and craft value propositions based on client needs matched with expertise.
- Experience in leading client, project, or campaign teams.
- Strong team orientation, natural collaborator, and sharer of information.
- Ability to influence and challenge senior executives on the value and strategic alignment of proposed client and business development activities.
- Strong program and project management skills, including negotiation of competing priorities, management of multiple concurrent projects, and work to tight timeframes.
- Excellent written and verbal communication skills.
- Knowledge of Microsoft Office Suite and Outlook; knowledge of InterAction CRM preferred.
Norton Rose Fulbright Australia offers genuine career prospects and an excellent team environment renowned for its collaborative culture, passion for client service, and professional development opportunities.
