Event Workforce Coordinator

4 weeks ago


Melbourne, Victoria, Australia Tennis Australia Full time
  • Play a key role in delivering Australia's biggest sports and entertainment event
  • Join a passionate team and become part of a fun and inclusive culture
  • Great perks including event tickets, onsite car parking and gym

Tennis Australia (TA) is one of the largest rights-holder, sport's governing body and media production houses in Asia-Pacific and each year we deliver Australia's premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players.

We are now looking for an Event Workforce Coordinator to join our Diversity & People team, on a maximum term contract until February 2025.

Tennis is a sport that is open for all and we want our team to reflect the communities we work and play in. Diversity in our Tennis community and our workplace is a strength and a pillar of our sport. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home.

Fostering a workplace that is diverse and equitable is a high priority for Tennis Australia. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

If you need assistance or adjustments to fully participate in the application process, please contact .

About the role

Reporting to the Event Workforce Advisor, you will be responsible for developing and delivering a consistent employee experience for all the event workforces across both the Australian Open and Summer of Tennis. You will play a key role in fostering a positive culture during all events underpinned by high performing and engaged event workforces. Working in close partnership with both the AO Operations and Major Events teams, you will implement practices and initiatives that are aligned to the organisational objectives.

In this role, you will:

  • Assist with the end to end recruitment and selection activity for major event workforces.
  • Liaise with internal functional area managers and Diversity & People team to understand structures of all workforces engaged by TA for events.
  • Ensure all employment/volunteer contracts are up to date and built into the recruitment system.
  • Work with internal and external diversity and inclusion parties to ensure our event workforce processes are open to all.
  • Collate, record, and file all incoming employment documentation (background checks, payroll documentation etc.)
  • Provide assistance to functional area managers regarding recruitment, compliance, feedback, and reward and recognition programs.

About you

What you will bring to the role:

  • Previous HR and/or events experience with high attention to detail.
  • Proven ability to work effectively under pressure in a fast paced environment with conflicting tasks.
  • Ability to build rapport, maintain confidentiality & remain calm under pressure.
  • Developed computer literacy with experience in the use of databases and Microsoft Office suites.
  • Demonstrate self-motivation with the ability to work collaboratively in a team environment
  • You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

What's in it for you?

  • Tickets to the Australian Open
  • Monthly health & wellbeing activities through our Serving Your Health program
  • Onsite gym & tennis facilities
  • Flexible working practices
  • Free car parking
  • A range of discounts from our sponsorship partners

To Apply

If you think you're up to the challenge, we'd love to hear from you A copy of the position description can be found here. Please submit your resume and cover letter via our online application system. Please note, only applications that include a portfolio will be considered.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.



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