Event Workforce Coordinator

1 week ago

Melbourne, Victoria, Australia Melbourne Cricket Club Full time

Event Workforce Coordinator:
Melbourne VIC, Australia

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  • People oriented role
  • Be part of a dynamic working environment with a dedicated team
  • Strong administration and customer service skills and support
The Melbourne Cricket Club manages the Melbourne Cricket Ground, one of Australia's greatest assets.

The MCG is host to more than 70 major sports events annually, attracting at least four million patrons and visitors.


The Venue and Event Services department is responsible for the planning and delivery of all events staged at the MCG.

As part of this department, the Event Workforce Planning team is responsible for the recruitment, training and rostering of approximately 1000 casual event staff across all events held at the MCG.


A great opportunity has arisen in this team, for
an experienced Event Workforce Coordinator, reporting to the Event Workforce Planning Manager.


This role's focus is to:

  • Ensure all events are staffed by the most skilled & capable staff at the optimum level ensuring event requirements are met whilst driving efficiencies across the staffing model.
  • Supervise and coordinate (or assist with), during events, all aspects of events management, ensuring all procedures are adhered to, thus maintaining an integrated, organised and successful event.
  • Ensure all staffing administration tasks for an event is up to date and accurate to minimise issues and enable a smooth event experience for all staff.
  • To assist management of event staff performance
  • Provide administration assistance in relation to allocation of event staff uniforms, recruitment and training.

To be successful you will have:

  • Relevant rostering experience in a similar industry
  • Excellent understanding of roster policy & systems & high degree of problem solving skills
  • Demonstrated ability to develop strong and meaningful relationships with internal and external stakeholders
  • Well developed interpersonal, verbal and written communications skills, especially with the ability to communicate with a diverse group of people at all levels
  • Excellent administration and organisational skills
  • An ability to pick up different systems quickly
  • High level of accuracy and attention to detail
  • Teamwork approach to departmental needs
  • Ability to work in a fast paced environment and adaptable to changing priorities
Desirable

  • Experience in event or venue management
  • An interest in sport


Please note this position requires a degree of flexibility with working hours with early starts or late finishes and working on events to support department needs as required, which will include weekend work.


For a more detailed description of the role please refer to the position description via the link on this page.

- Position Description

Type:
Permanent

Category:
Event Operations/Security - Security / Venue Support

Reference ID:
AF000256

Date Posted: 10/05/2024

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