Front Office
2 weeks ago
Job Description:
Job Number
Job Category Rooms & Guest Services Operations
Location The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions.
Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
Job Summary
The Concierge role at The Tasman, Hobart offers a rare opportunity for a passionate individual to be part of a very special team, supporting all aspects of the Concierge function.
Managing daily operations, the Concierge will assist in developing and maintaining the acknowledgment and unique service of all guests visiting the location that will lead to a unique, memorable and personal stay.
In addition, the Concierge is accountable for:
- Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritise, organise, and accomplish work.
- Focus on the critical components of operations to drive guest satisfaction and the desired financial results.
- Establishes relationships with local attractions, restaurants and other businesses to enhance guests' experiences.
- Responds to emergency situations using appropriate procedures.
- Provides services that are above and beyond for customer satisfaction and retention.
- Responds to and handles guest problems and complaints.
- Valid working rights in Australia
- 2 years experience in the guest services, front desk, or related professional area
- Experience in a Concierge role
- Understanding of Hotel program management systems such as OPERA
- Strong ability to problem solve and think on your feet solutions focused
- Passionate about customer service and ability to maintain positive relations with guests
- Confidentiality, tact and discretion a must
To Apply
If you are truly passionate about delivering the highest standards and want to be part of a diverse team who deliver exceptional hospitality, then please enquire today.
Rewards for work, benefits for your lifestyle
- You will join a supportive, progressive and highly experienced team
- You can be part of something unique
- A variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
- Vast career and learning and development opportunities
- Wellbeing programs and initiatives
- Enjoy a relaxed lifestyle with easy access to worldclass events like Mona Foma, Taste of Tasmania and Sydney to Hobart yacht race (just to name a few)
Connect your passions with a rewarding opportunity.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures.
If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott International.Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
-
Front Office
2 weeks ago
Hobart, Tasmania, Australia Wrest Point Hobart Hotel Full timeJob no: 502131Work type: CasualLocation: HobartCategories: Front Office/ReceptionAbout usFederal Group not only operates Wrest Point Hotel Casino and Country Club Tasmania Casino Resort, award-winning hotels MACq01, Saffire Freycinet and Henry Jones, but we also own Vantage Group which has 12 community hotels across Tasmania. While each of our businesses has...
-
Assistant Front Office Manager
2 weeks ago
Hobart, Tasmania, Australia Grupo Mantra Full timeA 4.5 star hotel in the heart of Melbourne, Mantra on Little Bourke offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots...
-
Front Office Duty Manager
2 weeks ago
Hobart, Tasmania, Australia Wrest Point Hobart Hotel Full timeJob no: 501632Work type: Full timeLocation: HobartFunction: Front Office/ReceptionAbout usAs one of Tasmania's largest private employers, Wrest Point Hotel Casino is truly an icon where guests come to escape and indulge. Wrest Point celebrated it's 50th birthday this year and has been through a transformative journey with refurbishments due to be completed...
-
Front Office Receptionist
2 weeks ago
Hobart, Tasmania, Australia Discovery Parks Full timeAbout Us:G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.Discover the essence of Tasmania with two exceptional locations from Discovery Holiday...
-
Front Office Manager
2 weeks ago
Hobart, Tasmania, Australia Crowne Plaza Hotels & Resorts Full timeCrowne Plaza Hobart are looking for a true Hospitality professional to deliver our Purpose - True Hospitality for Good. Reporting to the Hotel Operations Manager, this is a leadership role managing the areas of front office, concierge, and valet services.Every day is different, but you'll mostly be:Managing, coaching and rostering your team to deliver...
-
Front Office Receptionist
2 weeks ago
Hobart, Tasmania, Australia Discovery Parks Full timeAbout Us:G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated parks. The largest park network in the country, we're about...
-
Front Office Receptionist
2 weeks ago
Hobart, Tasmania, Australia RACV Full timeA day in the lifeRACV Hobart Hotel is a 125-room hotel located on Collins Street right in the heart of Hobart city. Inside is small restaurant and bar, lounge area and two function spaces that hold around 100 guests each. There is also a gym and underground carpark for our guests to utilise.As a Front Office Receptionist, you will be the face and first point...
-
Front Desk Administrative Assistant
2 weeks ago
Hobart, Tasmania, Australia Driver Hire Full timeJob Summary: Driver Hire is seeking a competent and enthusiastic Front Desk Administrative Assistant to join a reputable company in Brighton. The ideal candidate will be the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support. The Front Desk Administrative Assistant will handle a...
-
Front Office Duty Manager
2 weeks ago
Hobart, Tasmania, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type ManagementThe Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top...
-
APS 4 Practice Officer
2 weeks ago
Hobart, Tasmania, Australia Department of Veterans' Affairs Full timeOpen Arms – Veterans & Families Counselling (Open Arms) has been supporting veteran mental health for over four decades. This nationally accredited mental health service was established by Vietnam Veterans, offering 24-hour free and confidential support.A Practice Officer plays a crucial role in front line customer service for clients accessing services...
-
State Office Administrator
2 weeks ago
Hobart, Tasmania, Australia Surgeons Full timeAbout the company The Royal Australasian College of Surgeons (RACS) is a not for profit, membership-based organisation leading the way in surgical performance, professionalism and patient care in Australia and New Zealand. With service to our members at the forefront of our business, we support ongoing learning and development for our surgical workforce...
-
Front Office Porter/valet
2 weeks ago
Hobart, Tasmania, Australia Hotel Grand Chancellor Hobart Full timeAbout usHere at Hotel Grand Chancellor Hobart, we are one of Tasmania's largest and most successful hotels. We have 244 guest rooms and 11 function spaces to host events up to 1,100 people And if that's not enough to entice you, we also have a pool, gym and sauna, the Atrium Bar and Restaurant Tasman. Every day is different at our hotel and we love working...
-
Customer Service Officer
2 weeks ago
Hobart, Tasmania, Australia Hobart City Council Full timeUnit: City WelcomeDivision: Connected CityLocation: Council Centre - Customer Service AreaEmployment status: Two Positions are available (A Temporary Full-time position and a Part-Time position (0.8 FTE) for up to 12 months.Classification: Municipal Officer Level 1Agreement: _Hobart City Council Enterprise Agreeme_nt 2021_Salary range: $58,613 per annum +...
-
Revenue Officer
2 weeks ago
Hobart, Tasmania, Australia Tasmanian Government Full timeDepartment of Treasury and FinanceRevenue, Gaming and Licensing DivisionRevenue Branch Applications must be submitted by Sunday 16 June, :55 PM Sunday 16 June, :55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 3 $72,605.00 to $78,481.00 pro rata, per annum Employment type: Permanent, flexible, Permanent, full-time,...
-
Administration Officer
2 weeks ago
Hobart, Tasmania, Australia Tasmanian Government Full timeAdministration Officer :Department of JusticeMagistrates CourtHobartApplications must be submitted by Sunday 14 May, :55 PMPosition details:Applications close: Sunday 14 May, :55 PM AESTAward/Classification:Tasmanian State Service Award General Stream Band 2Salary:- $62,933.00 to $67,732.00 per annumEmployment type: Permanent, fulltimeRegion: SouthLocation:...
-
Chief Member Experience Officer
2 weeks ago
Hobart, Tasmania, Australia Creative Recruiters Full timeChief Experience Officer | Hobart | Permanent Job Remote/Hybrid/Onsite working options Product and CX/MX Experience Design Executive LevelChief Experience Officer (CXO)The CompanyThere's something special to be said about working for a member-owned organisation with a 100-year history. When the conflict between shareholder interest and customer interest is...
-
Customer Service Officer
2 weeks ago
Hobart, Tasmania, Australia AMA GROUP AUSTRALIA Full timeMicra Hobart is a welcoming and productive team of 15 who all work well together completing a variety of private and insurer repairs: Everyone works to the same goal, sharing their talents and knowledge.Our site is a neat and tidy workshop and equipped with modern tooling including Car-O-Liner systems, 1 hoist and 2 Spray booths the equipment, tools and...
-
Customer Service Officer
2 weeks ago
Hobart, Tasmania, Australia AMA Collision Full timePermanent, full-time position. Monday to Friday Grow your customer service skills with our great team in the automotive sector Work with a welcoming teamMicra Hobart is a welcoming and productive team of 15 who all work well together completing a variety of private and insurer repairs: Everyone works to the same goal, sharing their talents and knowledge.Our...
-
Revenue Officer
2 weeks ago
Hobart, Tasmania, Australia Tasmanian Government Full timeDepartment of Treasury and FinanceRevenue, Gaming and Licensing DivisionRevenue BranchApplications must be submitted by Sunday 16 June, :55 PMPosition details:Applications close: Sunday 16 June, :55 PM AESTAward/Classification:Tasmanian State Service Award General Stream Band 3Salary:- $72,605.00 to $78,481.00 pro rata, per annumEmployment type: Permanent,...
-
Assistant Manager
2 weeks ago
Hobart, Tasmania, Australia IBIS STYLES Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...