Client Liaison Officer

1 week ago


Clayton South, Victoria, Australia Monash University Full time

The Opportunity


Buildings and Property Division are currently seeking a Client Liaison Officer to provide customer service and business support to the Monash University community and Buildings and Property.


The Client Liaison Officer is the first point of contact for internal and external clients and works to resolve customer service issues on behalf of the Division.

Business support is extended to emergency response activities, maintenance and minor works requests, security and parking, and ad-hoc project support.

The position also provides a campus induction for on-site contractors including the issuing of keys, access and identification.

  • Providing professional customer service to staff, visitors, contractors and students
  • Capture accurate and timely data entry, undertake data verification and issue work/project communications
  • Develop and maintain excellent working relationships with colleagues, services providers and other stakeholders

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt
with us.
Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments more easily.

At Monash University, we are committed to being a Child Safe organisation. This position at the University will require the incumbent to hold a valid Working with Children Check.

Enquiries
Stacey Ziaei, Client Liaison Coordinator,

Position Description
Client Liaison Officer

Closing Date
Monday 22 May 2023, 11:55pm AEST

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