Private Patient Liaison Officer

1 week ago

Clayton South, Victoria, Australia Monash Health Full time
Reference Number

  • 6155 Employment Type
  • Full Time Ongoing
  • Entity
  • Monash Health
  • Department
  • Finance
  • Location
  • Monash Medical Centre Clayton, Dandenong Hospital, Casey Hospital, Moorabbin Hospital, Kingston Centre, Cheltenham Vic, Victorian Heart Hospital
  • Position Summary
  • Do you enjoy a variety of tasks in your day?
  • Are you looking for an exciting new role in an innovative health service?
  • 1x permanent full time role available

About Monash Health

Private Patient Liaison Officer
Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network.

They will be able to have constructive discussions with health funds and assist patients with making a decision about the utilisation of their private health insurance within Monash Health.

This assists in maximising the potential for additional revenue brought in by Monash Health.

About The Role

  • Part Time Permanent Position
  • Casey Hospital
  • Shifts set as follows
  • Mondays , Fridays and Saturday mornings
  • Ability to pick up extra shifts at our other main hospital campuses
  • Monash Medical Centre Clayton and Dandenong Hospital


The Private Patient Liaison Officer will be responsible for increasing Monash Health's revenue by identifying potential private and compensable patients and assisting them in understanding the benefits of the utilisation of private health insurance during their stay within Monash Health.

The Private Patient Liaison Officer will visit patients and clinical staff on our wards (including the Emergency Department) to obtain supporting documentation and identification and will then ensure that these patients are admitted under the correct classification.

Located across all 6 major Monash Health sites, this role requires a great deal of teamwork and active contribution to continuous quality improvement in the delivery of the service.


About You
Applicants are highly motivated individuals who thrive working in a dynamic, fast paced environment and are truly passionate about delivering a high standard of quality work in the finance area

You Are Also:
- dedicated to safe best practice & quality care
- enthusiastic, compassionate & able to work collaboratively

What We Offer:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- on the job training
- a competitive salary

How to Apply


Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed

These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children's Check (or proof of payment for same);and
- proof of immunisation.

  • Selection Criteria
  • Has customer service experience
  • Has had experience working in a health setting
  • Is able and willing to visit patients on the hospital ward
  • Contact Person
  • Name
Position
Phone
-
Bryana Frisina

Revenue Services Team Leader



  • Abbas Khambhati
Director
Advertising Closing

  • 10/07/2023

  • Patient Services Officer

    1 week ago

    Clayton South, Victoria, Australia fibreHR Full time

    Monash Surgical Private HospitalMonash Surgical Private Hospital is a 28-bed day surgery clinic specialising in gynaecological surgery and IVF treatment with state of the art facilities. It has an established reputation in the community for its high standard of patient care, its commitment to customer service and high levels of staff satisfaction and quality...

  • Client Liaison Officer

    1 week ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityBuildings and Property Division are currently seeking a Client Liaison Officer to provide customer service and business support to the Monash University community and Buildings and Property.The Client Liaison Officer is the first point of contact for internal and external clients and works to resolve customer service issues on behalf of the...

  • Graduate Policy and Liaison Officer

    1 week ago

    Clayton South, Victoria, Australia Monash University Full time

    Graduate Policy and Liaison Officer:Job No:647700Employment Type:Full-timeDuration:2-year fixed-term appointmentLocation:Clayton campusRemuneration:$81,359 HEW Level 05 (plus 17% employer superannuation)Note: we have a different pay scale to Monash Uni.- Help graduate students to improve the University experience:- Engage with students from diverse...

  • Monash Heart Private Cardiac Rehabilitation

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5741 Employment Type Full Time Ongoing Entity Jessie McPherson Private Hospital Department Monash Heart Private Location Jessie McPherson Private Hospital, Clayton, Victorian Heart Hospital Position Summary Permanent full time position available Lead the cardiac prevention and rehabilitation for private patients Unique opportunity at the...

  • Aboriginal Liaison Officer Mental Health

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5784 Employment Type Full Time Ongoing Entity Monash Health Department Aboriginal Health Location Monash Medical Centre Clayton Position Summary Aboriginal Health Mental Health Dedicated to culturally safe care Aboriginal HealthAbout Monash Health**Aboriginal Health and Engagement ProgramImprovement and development of the Monash Health...

  • Aboriginal Liaison Officer Mental Health

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5986 Employment Type Full Time Ongoing Entity Monash Health Department Aboriginal Health Location Monash Medical Centre Clayton Position Summary Aboriginal Health Mental Health Dedicated to culturally safe care Aboriginal HealthAbout Monash HealthAboriginal Health and Engagement ProgramImprovement and development of the Monash Health...

  • Patient Services Assistant

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 65020 Employment Type Part Time Ongoing Entity Monash Health Department Support Services Location Monash Medical Centre Clayton Position Summary Supportive working environment Opportunities for extra hours Uniform and training providedWorking in Healthcare has never been more important or meaningfulOur JourneySupport Services is responsible...

  • Administration Officer

    1 week ago

    Clayton South, Victoria, Australia fibreHR Full time

    About the companyMonash Surgical Private Hospital is a 28-bed day surgery clinic specialising in gynaecological surgery and IVF treatment with state-of-the-art facilities. It has an established reputation in the community for its high standard of patient care, its commitment to customer service and high levels of staff satisfaction and quality...

  • GP patient transition coordinator

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Monash Health is a great place to work Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural...

  • Patient Services Assistant Night Shift

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 59780 Employment Type Full Time Ongoing Entity Monash Health Department Support Services Location Monash Medical Centre Clayton Position Summary Full Time with ADO on going role. Fixed Roster Night Shift Tuesday to Saturday (21:00 to 05:30) Supportive working environmentPatient Services Assistant (Night Shift - Floater)Monash Medical Centre...

  • Genetic Counsellor

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6567 Employment Type Fixed Term Part Time Entity Monash Health Department Fertility Location Monash Medical Centre Clayton Position Summary Come and work for Victoria's largest Health Service Provide advanced genetic counselling to patients and families of Monash Health This is a Part Time position 12 months Maternity LeaveEmbark on a...

  • Funding Support Officer

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5989 Employment Type Full Time Ongoing Entity Monash Health Department Specialist Consulting, Health Information & Language Services Location Various Facilities, Monash Medical Centre Clayton Position Summary Do you love data and reporting? Do you have an eye for process improvement? Ongoing full time role, Monday to Friday, Hybrid working...

  • Administrative Assistant

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6173 Employment Type Part Time Ongoing Entity Jessie McPherson Private Hospital Department JMPH Location Jessie McPherson Private Hospital, Clayton Position Summary Permanent part time administration role Monday and Tuesday Friendly, supportive and diverse team Taxfriendly salary packaging available To support the Executive Office through...

  • Office Coordinator

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6516 Employment Type Full Time Ongoing Entity Monash Health Department Cardiothoracic Surgery Location Monash Medical Centre Clayton, Victorian Heart Hospital Position Summary Play key role in ensuring smooth running of our Cardiothoracic Services Administrative Support across our Cardiothoracic Services Ongoing Full Time OpportunityPivotal...

  • Administrative Officer

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Monash Health is a great place to work Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. To see first-hand what our colleagues think about working here, take a look at the following...

  • Research Officer

    1 week ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityThe Monash Biomedicine Discovery Institute (BDI) Organoid Program is a research initiative located within the Department of Anatomy and Developmental Biology at the Monash BDI. The program is dedicated to the development and use of organoids, three-dimensional structures of tissues or organs grown in vitro, to study biology and disease. The...

  • Lactation Consultant

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6258 Employment Type Part Time Ongoing Entity Jessie McPherson Private Hospital Department Maternity Services Location Jessie McPherson Private Hospital, Clayton Position Summary Are you committed to your passion for educating new Mum's? Are you excited about a friendly, supportive team? Are you looking for excellent employee benefits?Work...

  • Administrative Officer

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6057 Employment Type Part Time Ongoing Entity Monash Health Department Emergency Department Location Monash Medical Centre Clayton Position SummaryAdministrative Officer Emergency Department Monash Medical Centre, Clayton Emergency Department Healthcare Administration Permanent night shift parttime positionAbout Monash HealthAbout the...

  • Reception/administration Officer

    1 week ago

    Clayton South, Victoria, Australia Monash IVF Full time

    Clayton Location Permanent, Full-Time position Full training provided, Excellent Employee Conditions & BenefitsMonash IVF Group are leading the future of reproductive care.Monash IVF Group is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we offer a dynamic workplace to those seeking...

  • Project Officer

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5931 Employment Type Fixed Term Part Time Entity Monash Health Department Nephrology Location Monash Medical Centre Clayton Position SummaryAbout the RoleThis role will support the delivery of a Nephrology Clinical Change project, involving state-wide coordination of the program as well as liaison and coordination with Melbourne Genomics....