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Project Support Officer

3 months ago


Brisbane, Queensland, Australia Queensland Urban Utilities Full time

About Us
At Urban Utilities, we exist to enrich quality of life.


We're responsible for delivering world-class drinking water and wastewater services to the growing communities of Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim.


We're also planning ahead so that we all can live, work, and build around water, now and for decades to come.

This brings exciting opportunities to capture, and plenty of complex challenges to get stuck into.


At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment.

We're there when our customers need us - whether it's a simple shower or flush of a toilet, major infrastructure works or new residential developments.


Our head office is in Fortitude Valley, Brisbane, but our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region.


About The Role


As part of a strategic program of
Health, Safety and Wellbeing initiatives, we have a newly formed role for a
Project Support Officer within Experience Group.


Aligned to and in support of Urban Utilities' purpose to Enrich Quality of Life and vision to play a valued role in enhancing the liveability of our communities, the Experience Group ambition is to be the voice of our people, our customers and our communities, to inform and drive continuous enhancement of the Urban Utilities Experience.


The Project Support Officer is responsible for providing support in the oversight of several consecutive projects through program management and delivery of Programs, including all aspects of the planning, governance and delivery of business improvement.


Key Accountabilities:

  • Supporting the development of formal and comprehensive projects plans, budgets, supporting estimates, records, and registers (addressing the scope, deliverables, milestones, organisational change requirements, quality reviews, issues, risks, and benefits.
  • Overall responsibility for supporting the Manager Health and Safety Systems and Design, Project Managers and Project Teams with endtoend project delivery in alignment with an established project management plan.
  • Supports the development of project and workstream plans, ensuring that all project activities are identified, are appropriately organized to deliver project objectives, and comply with the project and program management framework.
  • Assists with the development of project review reports and presentations to support delivery of the review process. Supports the review of project deliverables in alignment with the project and program management framework.

About You:

  • General work experience within an operational Health, Safety and Wellbeing function.
  • Demonstrated experience in supporting the delivery and integration of technology solutions within a business.
  • Demonstrated experience working within a project environment, including risk management, reporting, and budgeting, and an ability to coordinate the delivery of work packages.
  • Relevant Project Management qualification such as PRINCE2 foundations level (preferred) or equivalent.

_This is a 6-month fixed term contract. The Talent team will provide support around re-deployment opportunities into the business upon contract completion._

Why Work With Us?
We work in a community, not a company.


We're 'all in' when it comes to diversity, equity, inclusion and belonging, as we strive to reflect the communities we serve.

We want our people to feel valued for who they are, celebrated and able to bring their whole self to work.


We know our people don't just have roles with us - they also have roles within their families, homes and communities.

We're proud to offer several benefits to strengthen these aspects of life such as flexible working options, generous paid parental leave and other extended leave entitlements, study assistance policies and our health and wellbeing reimbursement initiative.

For more information on the role please see the attached Position Description - Experience - Project Support Officer

Applications close at 5pm on Sunday 2nd April.

Advertised: 16 Mar 2023 E. Australia Standard Time

Applications close: 02 Apr 2023 E. Australia Standard Time