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Insurance Claims Officers
3 months ago
Ideally, we are seeking those with with property claims management experience, however those with strong customer service or other insurance experience will be considered as training will be provided.
Your duties will include
- Management of domestic property claims
- Liaising with claimants, repairers, assessors and other external stakeholders
- Handling all customer enquiries, including complaints while identifying and escalating any suspicious claims
- Responding to customer enquiries in a friendly and empathetic manner while ensuring their claims are being handled in an efficient and timely manner
- Previous Property Claims handling or other insurance experience would be advantageous
- Strong customer service experience
- First class verbal and written communication skills
- Available to start work immediately
- Excellent time management skills with experience working to tight deadlines and at times in a highvolume environment
- Customer focused attitude with ability to build and maintain strong internal and external relationships
