24398 - Shopper Xp Customer Service / Telesales

3 weeks ago


Sydney, New South Wales, Australia Crossmark Full time
Work-life balance: Monday to Friday only. No weekend work.

  • Highperformance incentives.
  • A highly experienced and supportive team that likes to share their success.

Customer Service Tele Sales - NSW
We have a exciting position available with a new client. 2 days per week working from home. Have experience in Telesales? Love helping customers get the best deal they can?

  • Work-life balance: Monday to Friday only. No weekend work.
  • Highperformance incentives.
  • A highly experienced and supportive team that likes to share their success.

Your role will be:

  • Performing sales development activities such as following up on inactive trading merchants, inbound leads, cold calling, lead generation, and working with sales representative in market
Maintenance of existing customer information and potential leads within CRM platform

Our high-performers:

  • Clear communicator who likes talking to existing and potential customers
  • Identifying our customers' needs and diligently following up to drive conversion.
  • See objections as an opportunity to identify a solution to the customers future needs.
  • Strive for perfection and highquality conversations with a voice of reason through brand confidence
  • Be prepared to refusal and remain ambitious and focus on defined KPI's
  • Excel in a rewardforperformance and playfully competitive environment

Role Requirements:
Must have


  • Experience in B2B telemarketing, IT presales or Outbound calling, leads management and conversion passion
  • Fluency in professional business English
  • Confidence in utilizing computers and new software
  • No reluctance in making outbound calls to decision makers within businesses.

Our team loves working for us because:

  • Work-life balance: Monday to Friday only. No weekend work.
  • Highperformance incentives.
  • A highly experienced and supportive team that likes to share their success.
  • Rewarding culture of transparent communication
  • Learning & training opportunities that will provide lifelong skills and can assist in a number of career paths

Next Steps:

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail.

As Australia's leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store.


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